Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harry's on the Hill
Asheville, NC
29 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
29 Reviews of Harry's on the Hill
November 25, 2022
My wife and I have been in search of a new Yukon XL. The dealership reached out to us based on a GM finance application we filled out online. Again, the dealership reached out to us. Not we reached out The dealership reached out to us based on a GM finance application we filled out online. Again, the dealership reached out to us. Not we reached out to them. They presented us a 2023 Yukon XL, we pulled our GM Employee discount code, ran numbers and ran a hard credit pull with our Credit Union. We confirmed to the sales person we wanted the car. And they later informed us that they had someone in person “running numbers”. To which they ended up selling it to the other customer. I feel suckered, cheated and played. They played both sides of the tables, and which I feel is extremely poor business practice. More
by Blake J
Employees Worked With
Regina
Helpful May 03, 2022
Michael in service was the best. We had been in carmageddon since January 2022 with mistakes from a Cadillac dealer in another state. He managed to fix and solve our problem and our We had been in carmageddon since January 2022 with mistakes from a Cadillac dealer in another state. He managed to fix and solve our problem and our car is finally problem free. Thanks again to Michael for his professional and caring service!! More
by fabmountains
Employees Worked With
Michael
April 07, 2022
Always professional and friendly. Service center has knowledgeable and caring staff. Very happy each time I visit whether it’s for routine service or buying a car. Service center has knowledgeable and caring staff. Very happy each time I visit whether it’s for routine service or buying a car. More
by AE
Employees Worked With
Kelsey garvey
December 08, 2021
I needed a oil change and they squeezed me in before I left on a long trip. I really appreciated it. They did a fast and efficient job. left on a long trip. I really appreciated it. They did a fast and efficient job. More
by Dennis Gamble
Employees Worked With
Shanon, and Ivan
December 06, 2021
What can I say but wow - in this time where we are just over the top happy when we get so-so service since most is bad, I was blessed to have been helped by TJ and his team in the body shop. Good service, over the top happy when we get so-so service since most is bad, I was blessed to have been helped by TJ and his team in the body shop. Good service, no - Great service yes indeed!!! I had substantial damage to my 15 GMC 2500 Sierra SLT when someone pulled out in front of me in late March. From day 1 TJ and his team embraced my interest in the repairs and kept me up to speed during the entire process. Cutting any corners is not their bio, they did everything by the book and it shows. That being said, the finished product was unbelievable as my truck looks like it did brand new and runs even better. TJ and his team turned an unsettling time into a great experience (under the circumstances). I am so thankful for them. David Dobberstein Pisgah Forest, NC More
by Dave Dobberstein
Employees Worked With
TJ
September 28, 2021
Had a difficult problem with front end noise. New differential. Problem still there. I am driving to see if it resolves before contacting service again. I know grinding noises can be difficult to dia differential. Problem still there. I am driving to see if it resolves before contacting service again. I know grinding noises can be difficult to diagnose. More
by kenhornowski
Employees Worked With
Donald
July 29, 2021
Had an appointment at 9:30 am for an oil change. Sitting at the dealership...I asked about my truck at 1:00 pm. It is now 1:25 pm. I was told that my truck was not worked on this morning at all...still w at the dealership...I asked about my truck at 1:00 pm. It is now 1:25 pm. I was told that my truck was not worked on this morning at all...still waiting.. Very frustrated. More
by Robert
Employees Worked With
Kenny?
May 11, 2021
I came in on a Saturday for an oil change and tire rotation. My appointment was for 9:00 A/M, they got me back at 9:11. My truck was ready at 10:53. I didn't mind the wait when an outstanding servi rotation. My appointment was for 9:00 A/M, they got me back at 9:11. My truck was ready at 10:53. I didn't mind the wait when an outstanding service advisor named NATHANIEL REYNOLDS told me his was sorry that my service took so long. He stated they were short of help. I totally understood and will be back. More
by Woochie
Employees Worked With
Nathaniel Reynolds
January 27, 2021
I contacted the dealer about buying a slightly used 2020 Yukon that was advertised with 8567 miles on it with 22" factory wheels. It wasn't until the 3rd call during negotiations that they told me the Yuko Yukon that was advertised with 8567 miles on it with 22" factory wheels. It wasn't until the 3rd call during negotiations that they told me the Yukon now had over 11,000 miles and they swapped the 22" factory wheels with 20" factory wheels. I came away feeling they don't operate in good faith. More
by BigMike62
Employees Worked With
Matt Hyder
