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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
2,002 Reviews
We get it – there are tons of places you can go to buy a car around Mechanicsville. But if you’re after a Nissan dealership that’s known for top-notch cars and friendly, reliable service, Victory Nissan of Mechanicsville is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Richmond, Henrico, Chesterfield, Petersburg, or Colonial Heights, we’re here to make you feel right at home.
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 2,002 reviews

July 07, 2025

Live Victory Nissan! I had a great experience. Chris was great and got me everything I wanted within my price range! More

by jennn.nae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Victory Nissan of Mechanicsville responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with a great experience and helped you find exactly what you wanted within your budget. Your satisfaction is our top priority, and we appreciate your trust in Live Victory Nissan. We look forward to serving you again in the future!

July 05, 2025

The most professional and welcoming staff from the time I entered the building until the time I left with a vehicle. It took me 3 1/2 hours to do business with the salesman and the financial officer blessing More

by DIANE_NEWTON1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Harris
Jul 08, 2025 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words and for sharing your positive experience with us! We're delighted to hear that our staff provided professional and welcoming service from start to finish, and that we could help you find a much-needed vehicle. Your patience during the process is greatly appreciated, and we're thrilled to have been able to assist you. If you need any further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

July 04, 2025

The dealership is phenomenal with a great staff especially my salesperson Fred Mgbenka. I would recommend Victory Nissan of Mechanicsville to anyone looking for a vehicle. More

by IRISBOYKINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Mgbenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Victory Nissan of Mechanicsville responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Victory Nissan of Mechanicsville and that Fred Mgbenka provided exceptional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

July 03, 2025

Excellent customer service during my search and purchase. Jasmine and Wil were a plus in helping me More

by cbredman57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words! We're thrilled to hear that Jasmine and Wil provided you with excellent customer service during your search and purchase. We truly appreciate your feedback and are glad they could make your experience a positive one. If you need any further assistance, please don't hesitate to reach out!

July 02, 2025

Superior customer service. I’ve purchased 5 vehicles in the last year from Doug at victory Nissan and I wouldn’t go anywhere else. More

by fricchione13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Enjoyed working with Samuel Adams. He was very pleasant. And the young lady that sat at the desk was also helpful. She helped out with my granddaughter.. More

by vaplmp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Adams
Jul 02, 2025 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words! We're delighted to hear that Samuel Adams provided a pleasant experience and that our team member at the desk was able to assist you and your granddaughter. We truly appreciate your feedback and look forward to serving you again in the future!

June 11, 2025

I have nothing nice to say about this company. they sold me a lemon and tried to fix the issue over 3 time and couldn't; had to purchase a brand new car. ever since they switched management compan More

by KiaraM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ben, service manager and the older lady that was helping him on 6/2
Jun 13, 2025 -

Victory Nissan of Mechanicsville responded

We sincerely apologize for your negative experience and appreciate you bringing these concerns to our attention. Your feedback about the service quality, staff conduct, and communication issues is very concerning, and we take it seriously as we strive to provide a professional and respectful environment for all customers. We regret that your experience did not meet these standards, and we would like to make things right. I will be contacting you shortly. Thank you for your honest feedback; it will help us improve our service moving forward.

June 03, 2025

I find it hard to believe that this dealership would have a pricing strategy of advertising huge discounts which are negated by pre-installed dealer add-ons given all of the videos, blogs, and other social m More

by k12engineers
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wil Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jackson
Jun 06, 2025 -

Victory Nissan of Mechanicsville responded

Thank you for sharing your detailed feedback, and I sincerely apologize for your frustrating experience with our dealership. We strive to provide transparent, respectful, and efficient service, and it’s clear we fell short in your case. Your concerns about pricing transparency, communication delays, and our sales tactics are taken seriously, and we will address these issues with our team to improve our processes and customer interactions. We truly value your insights as an educated consumer, and we’re committed to learning from this to ensure future customers have a better experience. If you’re open to discussing this further, please contact us directly at megan.coe@victorynissan.com as we would appreciate the opportunity to make things right.

April 22, 2025

They sold me a lemon and 3 months after I bought it for$30.000 there telling me I need a motor for it cause the engine Boggs it when I kick it into over drive but when I let off it drives fine so I put More

by Williamhandy535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not there anymore
Apr 24, 2025 -

Victory Nissan of Mechanicsville responded

Dear William, we sincerely apologize for the experience you've had with your vehicle. We understand how frustrating this situation must be, especially after only a year of ownership. Your feedback is invaluable, and we would like to investigate this matter further to see if there’s anything we can do to assist you. Please reach out to us directly at megan.coe@victorynissan.com so we can address your concerns promptly and work towards a resolution. Thank you for bringing this to our attention.

April 02, 2025

We were very pleased with the service from Shaun Franck,he was so patient and curtious and during the time of the purchase we loved the way he kept us comfortable and in laughter,we loved that,gave More

by wilsonrosemary98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
Apr 06, 2025 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We're thrilled to hear that Shaun Franck provided you with such a positive and comfortable experience during your purchase. His patience, courtesy, and ability to create a lighthearted atmosphere truly make a difference. We appreciate your recommendation to family and friends, and we look forward to welcoming you back in the future!

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