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Sales Department
1,155 Reviews
It is Hart Nissan's Mission to provide unmatched service to our customers, employees, and communities. The values of integrity and transparency are hallmarks of our brand as well as being outstanding in everything we do.
Our organization’s focus is to create a “raving fan culture” for our employees and customers. We are creating a team environment so our team members can support one another in achieving their personal and organization’s outcomes. Going the extra mile for our employees and customers is not a motto but a way of life at Hart.
We actively participate in community events and support local charities and causes such as the Leukemia and Lymphoma Society, Equality, and local sports teams because;
*Giving is the secret to getting*
Hart Nissan offers the excitement of the new Nissan line-up with vast options of certified used vehicles. We offer a state of the art experience that gives transparency, client information protection, as well as an expedited buying process. Our service department boasts a world - class experience backed by professional advisors supported by Master Nissan Technicians equipped with the latest in technology. Our Hart Pre - Owned Center is conveniently located nearby and has a diverse selection of quality Pre - Owned Vehicles inspected by master technicians. Looking for something a little "off-menu"? We customize vehicles too!!
The spirit of our company was founded over 30 years ago and started with $800.00. This entrepreneurial spirit is what drives our growth and why Richmond’s All Stars are coming to Hart.
Our employees, or as we like to affectionately call them "Hart Beats", are the core of our service to others.
It is our core belief that in order to meet our organization’s potential we need to have team members that are committed to being the best, every day, regardless of the circumstances. We are assembling a team that looks for ways to “make things happen” instead of “making excuses for why things do not happen”… Life rewards action, and our correct and timely actions create our success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Hart Nissan's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 1,156 reviews
July 27, 2021
"Very easy to work with. Very helpful in helping me decide..."
- cashreve
Verified CustomerVery easy to work with. Very helpful in helping me decide on the best car for me. The whole buying procedure went very smoothly. Would definitely recommend rhem.
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Helpful July 26, 2021
"It was a great experience , very fast and friendly. My..."
- keishakelley99It was a great experience , very fast and friendly. My salesman was fantastic had all the answers to my questions . Choosing my car he made it easy.
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July 25, 2021
"Very clean. Salesman was very sweet, helpful and..."
- FonVery clean. Salesman was very sweet, helpful and hospitality was great!! I would definitely recommend this dealership to friends in the future. I would also send them to RJ! He was awesome and honest! I loved that about him!
Read MoreJuly 25, 2021
"Excellent dealership, I would recommend this dealership..."
- devaunharris1Excellent dealership, I would recommend this dealership to anyone. I love the Nissan car that I purchased yesterday. I enjoy working with Hunter Brooke also.
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July 23, 2021
"Everyone that I worked with was wonderful. From beginning..."
- AJEveryone that I worked with was wonderful. From beginning to end they made sure all of my needs were met. They never pressured me into anything
Read MoreJuly 20, 2021
"Everything was fine in the beginning when we looked at..."
- Rjjfun13Everything was fine in the beginning when we looked at the car after I got the car I was promised a sunroof leather interior and a backup camera but the wish I have to pay for the back of a kind of myself I bought the car with cash money but other than that I do like the car I just need people not to sell me a bunch of baloney that's to get a sale
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July 17, 2021
"Hart Nissan is the Best! I can see myself in a few years..."
- lakeishatolson84Hart Nissan is the Best! I can see myself in a few years trading my car in for a new one. Great Company ❤️ I highly recommend
Read MoreJuly 16, 2021
"All of the business I have had with Hart Nissan in the..."
- PEEJAY62All of the business I have had with Hart Nissan in the past years has been outstanding, on the service side and the purchase side. I just purchased my first “used” car and was very apprehensive about it. The salesman (Jay Neal) did an excellent job answering all my questions, being very pleasant, and convincing me that the car I always wanted to own was within my grasp. I was still hesitant about the mileage on the Murano, but Jay even took it further and I got to talk to a service guy about my concern. He assured me that the mileage shouldn’t be an issue in my decision. I agreed with him and purchased the car. I got the extended warranty and put my trust in Hart that they will continue to provide me the same excellent service they have in the past with the Murano I purchased, with no regrets. I believe they will !!!
Read MoreJuly 15, 2021
"Chris Brown made it awesome he made me feel like..."
- DIMPLESSRWChris Brown made it awesome he made me feel like customers came first and you don’t find that any more so thank you a
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