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Hartford Toyota
Hartford, CT
3,927 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,927 Reviews of Hartford Toyota
June 07, 2016
Good internet Camry lease experience Thanks to Leslie (salesman), Andrew, Jill, Tony and others, but I want to call out a special thanks to Mike, the internet specialist, as the lease wou Thanks to Leslie (salesman), Andrew, Jill, Tony and others, but I want to call out a special thanks to Mike, the internet specialist, as the lease would not have occurred but for his polite but excellent follow-up. On one occasion he returned a call on his day off. He works behind the scenes, and will meet you when you come to the dealership but introduce you to a sales person who has been provided with your background information on your car search. And will follow up after the meeting...it was the follow-up that made the deal on my second visit to the dealership. One suggestion: While I recognize that Toyota (the mfg) controls regional advertising at Toyota dealerships, I would strongly advise better wording when the advertisement contains information on both lease and purchase options as the current advertising may be losing sales. Until clarified by Mike, I had erroneously assumed that the lease payment and down payment would also require additional payments AT TIME OF LEASE for vehicle registration, destination charges, dealer prep. etc. These latter payments are additional charges to a PURCHASE at time of sale, along with CT Sales Tax. I assume that some of these charges are proportionally worked into the monthly lease figure...but it is not another $2,000+ you need at the time of leasing. If you are thinking of leasing (or purchasing) ask Mike to explain your charges at time of lease/sale. For me, a lease was a better option. Thank again to all at Hartford Toyota. More
by tomma
Employees Worked With
Andrew Lombardo, Jill Bruno, Tony Mumtaz, Leslie Richam, Michael Conlon
June 06, 2016
Hartford Toyota - Great Experience We had been looking for the right car for a few weeks and after test driving a Highlander at another dealership we new that was the car we wanted to b We had been looking for the right car for a few weeks and after test driving a Highlander at another dealership we new that was the car we wanted to buy. We just couldn't find the right deal. Cody Gill at Hartford Toyota did an excellent job getting a premium car to a workable price for our budget and for our family. Thanks for working to make that deal with us Cody. Sam Guzman in finance also made our experience that much more sweet helping us get a better rate than we expected. Really nice guy who we had a lot in common with and he seemed to have our best interest even before we even stepped into his office. Both men did an excellent job representing their dealership and us as a customer. I feel comfortable saying that if and when we need to buy another new or used car we will be coming back to Hartford Toyota. Thank you all for the sweet new(ish) ride. More
by Saul
Employees Worked With
Cody Gill, Sammy Guzman
June 06, 2016
Great Experience! I can't say enough good things about Hartford Toyota. I wanted to thank the entire staff, my sales person Dave G., Tina, Jill, Sammy, Rich, and Andr I can't say enough good things about Hartford Toyota. I wanted to thank the entire staff, my sales person Dave G., Tina, Jill, Sammy, Rich, and Andrew for all your help. My wife and I received friendly and professional service, and it made our entire buying experience fantastic. I love my new Tundra, it was everything I was looking for! More
by BobbyG2016
Employees Worked With
Andrew Lombardo, Richard McAllister, Jr., Jill Bruno, Dave Goduti, Tina Zarlenga, Sammy Guzman
June 03, 2016
Overall experience very accommodating Purchased a new 2016 Rav-4. Our sales rep was Guy Pagliano. He was very knowledgeable, helpful and agreeable. He actually came in on his day off s Purchased a new 2016 Rav-4. Our sales rep was Guy Pagliano. He was very knowledgeable, helpful and agreeable. He actually came in on his day off so he could familiarize us with all the new computer assisted options we got on our model. If you are considering buying a new Toyota from Hartford Toyota, ask to talk with Guy. He'll be more than happy to guide you through your purchase. More
by 15thtoyota
Employees Worked With
Gaetano Pagliano, Marc Clemons, Tina Zarlenga
June 03, 2016
good service Mr. Hill was very helpful, very friendly. I will recommend Toyota superstore to friends and family. This is my second vehicle with Toyota superstore Mr. Hill was very helpful, very friendly. I will recommend Toyota superstore to friends and family. This is my second vehicle with Toyota superstore and I 'am very happy with both purchase. Thank you. More
by marialost19
Employees Worked With
JJ Hill
June 02, 2016
Good experience overall Everyone was very friendly especially the sales person, Cody Gill who was very helpful in selecting my choice car. Very clean store. Price was reasona Everyone was very friendly especially the sales person, Cody Gill who was very helpful in selecting my choice car. Very clean store. Price was reasonable. More
by patakugue
Employees Worked With
Cody Gill
June 01, 2016
Quick and Easy Purchased a new Rav4 for daughter as a graduation present. First dealer to tell me about the $750 off for recent college grads. Never been a fan of c Purchased a new Rav4 for daughter as a graduation present. First dealer to tell me about the $750 off for recent college grads. Never been a fan of car shopping and they got me in and out in less than 1/2.hour. Dave Goduti did an excellent job explaining all the features to my daughter, he even set up her phone and programmed home settings into the cars navigation. As she was learning the car Tony Mumtaz and Rich Jr had everything prepared so I could quickly sign everything. Was transferring plates that we did have at the time and they gave us a loaner plate to allow us to get the car home. Very happy to hear about the two year free maitenence program and was offered several options to make this easy for my daughter to get the car in for services. Great Deal, Entire process was quick and easy and everyone we talked with truly wanted us to have a good experience, More
by Toyota12
Employees Worked With
Rich McAllister, Dave Goduti, Jim Webster, Tony Mumtaz
June 01, 2016
Met and exceeded expectations I traded my older car for a brand new one. I couldn't be happier with the trade in offer that I've got. Customer service was friendly and professional I traded my older car for a brand new one. I couldn't be happier with the trade in offer that I've got. Customer service was friendly and professional. Would recommend Hartford Toyota to anyone. More
by happycouple
Employees Worked With
Andrew Lombardo, Dave Goduti
May 30, 2016
Rewarding experience I leased a vehicle from Harrford Toyota 2.5 years ago and was very pleased so I definitely knew I needed to go back. Everything they told me was tr I leased a vehicle from Harrford Toyota 2.5 years ago and was very pleased so I definitely knew I needed to go back. Everything they told me was true. I traded in my lease and bought a fantastic hybrid vehicle. The salesman made sure I understood everything about the deal and the vehicle. I was not pressured at all and left very happy. I definitely will go back again. More
by carol
Employees Worked With
Andrew Lombardo, Gabriel Ortiz, Tina Zarlenga, Tony Mumtaz
May 30, 2016
Purchase of new vehicle Guy Pagliano helped me determine which Toyota would be best for me. His friendly professional manner and knowledge of the vehicles was outstanding. Th Guy Pagliano helped me determine which Toyota would be best for me. His friendly professional manner and knowledge of the vehicles was outstanding. This is the 2nd Toyota I have purchased at Hartford Toyota and am always amazed at the friendly personnel. Thank you all. More
by Donna M
Employees Worked With
Chip Benyi, Gaetano Pagliano, Marc Clemons
