Hartford Toyota
Hartford, CT
Filter Reviews by Keyword
By Type
3,927 Reviews of Hartford Toyota
Superior customer service executed by Lilia Browne! I just want to take the time to congratulate Hartford Toyota for hiring such a highly qualified individual called Lilia Browne! Ms. Browne was the sal I just want to take the time to congratulate Hartford Toyota for hiring such a highly qualified individual called Lilia Browne! Ms. Browne was the sales representative who helped me when I entered Hartford Toyota! Lilia went above and beyond to listen and handle my vehicle need at that time! Her expertise and knowledge on the product (vehicles) Toyota offers was extraordinary! Her willingness to help was amazing and she completely made me feel confident in the decision I made to lease a vehicle that day!!! Lilia Browne is a great asset and contributor to Toyota! Keep up the great work!!! More
Great Service and deal i have purchased many cars in my many years but i never received the quality service i got at Toyota of Hartford thanks to the the amazing customer se i have purchased many cars in my many years but i never received the quality service i got at Toyota of Hartford thanks to the the amazing customer service from salesman Charles Johnson. More
Dreams do come true!! A little over a week ago, I took my Tacoma for it's 15,000 mile service check. 2 years ago I said to Lilia; "Tundra is my dream truck", every time I A little over a week ago, I took my Tacoma for it's 15,000 mile service check. 2 years ago I said to Lilia; "Tundra is my dream truck", every time I visit the dealership for maintenance, she remembers that. I saw Lilia from afar, she welcomed me as a Toyota family member and after a brief conversation, I asked Lilia to test-drive one of the Tundras. And oh boy!, at that moment I saw the finalization of my dream come to an end. Lilia and her team worked for an entire week to get the numbers to where it was affordable within my budget and after so many years, she made my dream a reality. The amount of paperwork involved it's always overwhelming, and Gloria made it easy, plain and simple. Thank you ladies for making this an unforgettable experience! More
Positive Experience Hartford Toyota was very interested in making a deal. If you are looking to buy then this is the place to go. The staff knows their vehicles and wil Hartford Toyota was very interested in making a deal. If you are looking to buy then this is the place to go. The staff knows their vehicles and will work with you to find the car that makes sense for you. More
The easiest and most stress-free car buying experie possible Henry and the team worked magic and really pulled out a great car for a more than reasonable price. I plan on coming back and referring friends. Henry and the team worked magic and really pulled out a great car for a more than reasonable price. I plan on coming back and referring friends. More
Effortless and pleasant Chip Benyi is an excellent Service Manager. He consistently provides quality service at an affordable price. I have to drive over 30 minutes to get Chip Benyi is an excellent Service Manager. He consistently provides quality service at an affordable price. I have to drive over 30 minutes to get to Hartford Toyota Superstore, but I would not go anywhere else. More
Great Experience Good group of people that took the time to provide great customer service. Started with Jill who contacted me after I sent an inquiry about the 2016 Good group of people that took the time to provide great customer service. Started with Jill who contacted me after I sent an inquiry about the 2016 Tacoma. She sent me a bunch of information on vehicles in stock and eventually scheduled an appointment to meet with Guy to assist me further. Guy was very knowledgeable and helped me find the perfect truck - knew exactly what was on the lot and made the process a lot of fun. Marc finished the deal and helped out with financing. Explained the different extended warranties available and was able to answer any questions I had. Great experience and I would definitely recommend this dealership to others. More
seamless and pleasant The staff was pleasant and efficient. They took a normally stressful event and put me at ease There was complete transparency in the financing. They The staff was pleasant and efficient. They took a normally stressful event and put me at ease There was complete transparency in the financing. They set the car electronics up for me before I left the lot. Thank you. More
Pleasant and Stress-free Experience My experience in shopping for a new car at Hartford Toyota was pleasant and stress-free from start to finish. Henry Montgomery worked with me every s My experience in shopping for a new car at Hartford Toyota was pleasant and stress-free from start to finish. Henry Montgomery worked with me every step of the way. He was very helpful, personable, and accommodating. He listened to what I wanted and saw that I got it. He made sure that nothing became an issue, and I felt no pressure. When it came time to complete the paperwork, he introduced me to Gloria Fernandez. She was very knowledgeable, displayed a good sense of humor, and was very pleasant and patient to deal with. More
fantastic all around. wonderful folks An outstanding group of individuals run this place. They answered all of my questions and took care of any of my concerns. Can't say enough about 'em An outstanding group of individuals run this place. They answered all of my questions and took care of any of my concerns. Can't say enough about 'em. Thank you Tony, Gloria, Andrew, and Henry. You are a trustworthy bunch. I was not an easy customer! More












