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Hartford Toyota

Hartford, CT

4.6
3,907 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 653 service reviews

August 06, 2025

Looking for the best service in the Hartford area…go to Hartford Toyota & see Chip Benyi, Service & parts director. You won’t be disappointed. Chip & his team get things done. You will definitely leave the More

by lisanike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Chris Mojsa, Bo Myta, Orion Pickham
June 10, 2025

Awesome It's always a pleasure to work with the staff at Hartford Toyota They're always so professional and efficient More

by Liezalee515
Recommend Dealer
Yes
August 03, 2024

Great service. On time and quick to finish. Everything was explained and completed as stated. More

by brendanhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Aug 05, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brendan, and we look forward to working with you again. The Team at Hartford Toyota

August 02, 2024

Everything was nice and easy first appointment for tire rotation. The next one is at 10000 for oil change More

by eknasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Aug 03, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

August 01, 2024

They did well by identifying the fault and treated to the best of their experiences . More

by ericappiah860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Aug 01, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. Bo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

July 04, 2024

Workers were very friendly and kept me informed about the progress of the work that asked to be done. More

by wlawson304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jul 05, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

July 01, 2024

She showed professionalism and excellent customer service, she has charisma, her second language helps the customer, and having a woman in the Toyota team is a bonus. More

by silvana2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jul 01, 2024 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

June 22, 2024

I always have pleasant experiences when servicing my car there. I would recommend the department to others. More

by klakotko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
Jun 24, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

June 20, 2024

The people at Hartford Toyota were absolutely wonderful! The facility is clean, handicap, accessible, and very high-tech when it comes to determining if there any issues with your vehicle. Can’t say enough More

by gifmasil6402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Jun 21, 2024 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 18, 2024

Janice, Outstanding. Knowledgeable. Friendly. Grateful. Very experienced. Great customer service. Understanding. Attentive. Kind. Skillful. Happy. More

by chitrailblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jun 19, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Janice and our team. We're glad to hear Janice delivered such a great experience! The Team at Hartford Toyota

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