"Took my 2013 silverado to have my power steering fixed as..."
- Tracy L Carney
Took my 2013 silverado to have my power steering fixed as it was tight and sometimes it would shake. I was told nothing was wrong with my power steering they could not resolve my problem and proceeded to charge me $150.00 with no results. I wrote a review and Scott called to say bring your truck back in we will make it right. Dropped my truck off at 5 am went to pick it up at 2 and was told i see the steering shakes i will change fluid and lube parts, I did not want to wait 3 more hours so I made an appointment for another day. Now I am told it is
is something else that will cost $550.00. I don't think so. Your mechanics better go back to school because it is a guessing game. Nobody there seems to know their job. This is not a dealership you want to get your car serviced at. You should be reported to GM. Total incompetence!
I just bought a vehicle last night & I can not believe what a pleasure it was working with Christian, very awesome young man!
I was dreading the whole buying a car thing... but Hartnell has changed my mind.. I would HIGHLY recommend them to anyone... wonderful experience!
We just purchased our 2017 Silverado Z71, love it! We worked with Craig Schulz, he was AWESOME, so nolegable, very patient, An such a pleasure to work with!!! Would highly recommend anyone to take a trip out to Hartnell Chevrolet!
Buying my new Equinox from Randy was a wonderful experience. I usually associate buying a new vehicle with getting my tooth pulled. I put it off for too long. The whole experience was easy and painless and a bit exciting. Love my Equinox. The whole staff was great and helpful and excited for me. I would recommend them to anyone. Especially people who hate buying new cars.
I worked with Jerry Cooper and Mike Misurelli and they were helpful and friendly. This was my first time going though the car buying process and they were very honest and patient. They are a wealth of knowledge and never made me feel dumb or pressured. It was a great experience and my perception of a salesman was proven wrong. I would recommend them and go back in the future!
Craig is the best, he listens and then gets us exactly what we want. He treats us like family with respect and honesty. I can't see us ever going anywhere else to purchase a vehicle been with Craig for 16 years.
Thank you for your kind words. You have been great customers for a long time and working with you and your family has been a joy for us for many years. As always you personalized your truck in way that made all who saw it do a double take. Thank you again for the business.
Craig was wonderful to have as my sales professional. He was informative, answered all my questions and made the whole process a breeze. The entire staff was a friendly and courteous. I will definitely recommend Hartnell to family and friends. Thanks Craig!
They greeted us like family and made leasing the Equinox I wanted so easy and painless. We spent less than 3 hours there but I got the deal and vehicle I wanted. I Highly recommend Hartnell to anyone who is looking to buy or lease.
Hi Deb58 I just wanted to write and say thank you for the business and the kind words. We really appreciate it. Enjoy the Equinox and if you ever need anything don't hesitate to contact us.