Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harvey Cadillac
Grand Rapids, MI
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 108 reviews
March 18, 2026
Randy Bugg did an excellent job finding the right car for me and going the extra mile so I could take it home the same day. I highly recommend Randy Bugg and Harvey Cadillac. me and going the extra mile so I could take it home the same day. I highly recommend Randy Bugg and Harvey Cadillac. More
by Cigarrman45
Employees Worked With
Randy Bugg
March 13, 2026
Just returned home from Lexus. I requested my “credit card” key to be checked because it was not working. At checkout i was told it was working but checking at home it does not w I requested my “credit card” key to be checked because it was not working. At checkout i was told it was working but checking at home it does not work. Also, I requested the sunroof trim piece be reinstalled because it fell out. The driver side trim fell out previously and they glued it back. But I was told I could glue it back if I wanted but they were not. Not satisfied with this service at all. More
by drdaveaussicker
Employees Worked With
Alex
October 28, 2025
Service visit was very efficient. Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained much good. data on the state of my vehicle. More
by B1troy
Employees Worked With
Coreen
October 09, 2025
This dealer provides excellent service. I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and ap I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and appointment time. I’m very happy with Harvey Cadillac! More
by marysova2003
Employees Worked With
Stephanie Hill was the service advisor
September 30, 2025
From the time I pulled my vehicle in the garage door at Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehi Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehicle was being serviced that was similar to the interior of my vehicle so that there was no learning curve. I really appreciated that. I would definitely recommend Harvey for service! More
by TBETHANY
Employees Worked With
Brad Reynolds
September 07, 2025
This Lexus dealership has been great to work with. Sales, technical support, and on-going maintenance staff have always been very helpful and supportive. Sales, technical support, and on-going maintenance staff have always been very helpful and supportive. More
by Ghomkes
Employees Worked With
5 (of 5) for Coreen and also Kendra today
