Harvey Cadillac
Grand Rapids, MI
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My brother contacted Harvey Cadillac through CARS. COM concerning a used XLR-V they had listed. The car was still available and he spoke with Sales Associate "RANDY", my brother explained that he is a COM concerning a used XLR-V they had listed. The car was still available and he spoke with Sales Associate "RANDY", my brother explained that he is a Quadriplegic and was looking for a car that we can put him in so he can at least get out and ride around in. They set an appointment up for Sat., 10/03/2026 for myself to come to the Dealership to test drive the car and look it over, My brother was 99.9% sure to by this car but just wanted me to look it over!! I called and spoke with RANDY on the day of and told him I was in route, he said "the car was waiting for me and a gentleman by the name of RICKY would be handling this one", another person had called an our prior and said he was coming to look at the car, THIS PERSON SHOULD HAVE BEEN 2ND ON THE LIST AND TOLD THAT THEY HAD TO WAIT!! THE DEALERSHIP ALOWED HIM TO TEST DRIVE AND PURCHASE THE CAR BEFORE I EVEN GOT TO THE DEALERSHIP TO LOOK AT THE CAR, THESE PEOPLE HAVE NO INTEGRITY AND THEIR WORD MEEN'S NOTHING!!! Think long and hard before doing business with HARVEY CADILLAC, Grand Rapids, Michigan. More
Service was complete as promised, in a timely manner. Vehical was delivered freshly washed. Service advisor Coreen, was very helpful in the entire process. Vehical was delivered freshly washed. Service advisor Coreen, was very helpful in the entire process. More
September 10, 2026 Just had my 60,000 mile service. All went well and Michael was my service advisor and treated me very well. My courtesy car was waiting for me and it was a beautiful brand new Lexus All went well and Michael was my service advisor and treated me very well. My courtesy car was waiting for me and it was a beautiful brand new Lexus NX hybrid. I’ve been having my car serviced here since I purchased it in 2017 with 34,000 miles on the vehicle. I also noticed a beautiful fairly new Toyota FourRunner getting Service here as well. Highly recommend Lexus vehicles. More
I have be dealing with Harvey Cadillac for more than 25 years. Due to the retirement of my previous salesman I worked with a different salesman this time. He was excellent. Easy to work with and very kno years. Due to the retirement of my previous salesman I worked with a different salesman this time. He was excellent. Easy to work with and very knowledgable. Same opinion allot the service department. I go nowhere else. More
