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Harvey Cadillac

Grand Rapids, MI

Overview
Reviews
Vehicles
4.7
126 Reviews
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2600 28th Street SE

Grand Rapids, MI

49512

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Showing 126 reviews

March 01, 2026

Thus far my interactions have been positive with most staff members both in person and by phone More

by Joyceora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, transport driver
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Mar 16, 2026 -

Harvey Cadillac responded

Joyceora - We appreciate you taking time to give us your Five Star review - thank you!

December 30, 2025

The service is very good Harvey Cadillac I feel is top of the line dealer More

by Terry Strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Hill
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November 30, 2025

Great service don't change. In the age of minimal ir no customer service, I am glad Harvey still values me More

by Mom8283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corine
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October 28, 2025

Service visit was very efficient. Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained More

by B1troy
Recommend Dealer
Yes
Employees Worked With
Coreen
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October 09, 2025

This dealer provides excellent service. I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and ap More

by marysova2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Hill was the service advisor
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Oct 22, 2025 -

Harvey Cadillac responded

marysova2003 - Thank you for taking the time to give us your Five Star review for Harvey Cadillac, kind words and your business - all are appreciated!

September 30, 2025

From the time I pulled my vehicle in the garage door at Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehi More

by TBETHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Reynolds
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Oct 22, 2025 -

Harvey Cadillac responded

TBETHANY - We're glad we could assist you! We appreciate your business, kind words and Five Star review for Harvey Cadillac. Happy motoring!

September 24, 2025

They were very helpful to help us with all our needs and wants was a great experience More

by doug.kraus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Carlos
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Oct 22, 2025 -

Harvey Cadillac responded

doug.kraus - Thank you for your Five Star review for Harvey Cadillac - we appreciate your feedback and your business!

September 07, 2025

This Lexus dealership has been great to work with. Sales, technical support, and on-going maintenance staff have always been very helpful and supportive. More

by Ghomkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 (of 5) for Coreen and also Kendra today
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Oct 22, 2025 -

Harvey Cadillac responded

Ghomkes - Thank you for your continued business! We appreciate your Five Star review about your experiences at Harvey Lexus of Grand Rapids!

August 12, 2025

Service was great as normal. Coreen is a true professional. She truly provides luxury service. More

by mikeholtvluwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coreen
Print
August 01, 2025

They do Not support or back up their workmanship for errors that they made on my vehicle More

by Kenwrohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
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