Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Harvey Cadillac

Grand Rapids, MI

Overview
Reviews
Vehicles
4.8
70 Reviews
Call Dealership (616) 949-1140

2600 28th Street SE

Grand Rapids, MI

49512

Directions

By Type

Showing 70 reviews

August 05, 2023

The folks at Harvey Lexus are tremendous! Very professional, attentive to our issue and showed a sincere interest in us as customers. Claude, Joe, Brian and Paul In service do a great job More

by jjneubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude, Paul, Joe, Brian
Report | Print
Helpful
July 25, 2023

Excellent personal service. Service department scheduled me as soon as possible and solve the issue. Within the time they estimated it would take and very satisfied, as always, More

by altmanronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Helpful
July 19, 2023

Professional, knowledgeable, friendly, caring, competent, trained, resourceful, go the extra mile to achieve timely service More

by type-samurai.0e
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Helpful
June 29, 2023

Always impressed with the excellent customer service. Very knowledgeable professionals capable of fixing any issues with my car. More

by carolinin080502
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Claude Segard
Report | Print
Helpful
June 26, 2023

The service department at Harvey Lexus is unbeatable. We are never disappointed, and we trust them. More

by Jtkmbrown
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Helpful
June 02, 2023

The service consultant Joe DeKraker helped me make informed decision on my car. I would love to work with him again. It was my first time at Harvey's of GRR. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeKraker
Report | Print
Helpful
May 24, 2023

Harvey Cadilac ,Grand Rapids has once again proved to be a leader in the automotive repair industry. Professional experience service writer. Tony Taylor was very helpful. Same day service on my Cts4. More

by Danamal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Taylor
Report | Print
Helpful
April 28, 2023

Customer service is always great. Mike did a great job. In and out quickly with a very clean vehicle More

by Murraylake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 24, 2023 -

Harvey Cadillac responded

Murraylake1 - Thank you for your business and your Five Star review! We'll pass this along to Mike also. Happy motoring!

Helpful
April 05, 2023

Corine & Clyde were awesome… So so helpful Thank you everything was taken care of quickly & efficiency… I love my Lexus service More

by Carmen.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine & Clyde service scheduler manager
Report | Print
Apr 10, 2023 -

Harvey Cadillac responded

Carmen - We appreciate your business, kind words and Five Star rating - thank you!

Helpful
March 30, 2023

was not able to sell me the car, because they say it smell like smoke. 2 days later i called and i spoke to someone else and i was told the car had been sold.wow because they knew i was out of town and More

by rawcx247
Recommend Dealer
No
Employees Worked With
rather not say
Report | Print
Apr 05, 2023 -

Harvey Cadillac responded

rawcx247 - We will speak with our team about the experience you’ve related here. We wish for everyone to have a positive experience with our dealerships!

Helpful
1
...
5
6
7