Harvey Lexus of Grand Rapids

Great Experience I purchased a 2007 Lexis IS250 from another dealer who did not know the car so I called Harvey Lexis. They asked me to come over to the dealership and I purchased a 2007 Lexis IS250 from another dealer who did not know the car so I called Harvey Lexis. They asked me to come over to the dealership and they would have someone show me the features on the car and answer any questions I had. They treated me like I had purchased the car from them and were great to work with. They pride themselves on customer service and it really showed on my experience with Harvey Lexis. More

The new Manager running the store Vinnie, SERVICE SERVICE A+ All I can say is Vinnie went out of his way to make a negative a total Positive experience! We were doing that Dealership shopping instead of shoppi All I can say is Vinnie went out of his way to make a negative a total Positive experience! We were doing that Dealership shopping instead of shopping for the right vehicle and his staff did a great job finding out what we really needed AND wanted. When it came to price Vinnie showed us a very fair deal and surprised us at delivery with LEXUS mugs and Polo Shirts to make it PERFECT! They traded the vehicle in that the other dealers said were not available and got it there within 2 days! The Service Dept. with Claude is TOP NOTCH! Thank you to the whole Family on making us a Lexus for Life Family member!!!! More

This was the first time we purchased a car from Harvey Lexus and Chuck Helgesen. The buying experience was excellent. Chuck and Harvey Lexus are highly recommended. Chuck was referred to us from a Lexus and Chuck Helgesen. The buying experience was excellent. Chuck and Harvey Lexus are highly recommended. Chuck was referred to us from a long time friend when he heard we were in the market for an RX450h. Chuck did an outstanding job, listening to our wants/needs and taking just the right amount of time to go through everything…no wasted time yet we got the information we wanted in the showroom and on the test drive. The initial price offer was fair, and final price negotiations and paperwork were concluded quickly and without drama/games. Throughout the entire process, everyone was very warm, friendly and relaxed. The SUV was delivered in quickly and in perfect condition. Overall, top marks to Chuck Helgesen and Harvey Lexus. More