What a pleasure it was to work with Parker Drathman! He has a wonderful personality, handles a busy service environment well, has excellent customer services skills & follow up, and a fantastic attention to detail. He took care of all aspects of my service, helped set up a return ride to work, and helped to set up a rental while my vehicle was in service overnight. He even located my active pre paid maintenance plan when I thought it was expired! He goes that extra mile every time I come in and I really appreciate that. What a great addition to the Chevy team you have in this one. Thank you, Parker!