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Haselwood Chevrolet Buick GMC

Bremerton, WA

Overview
Reviews
4.8
764 Reviews
Call Dealership (360) 479-4910
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501 W Hills Blvd

Bremerton, WA

98312

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Showing 764 reviews

December 20, 2022

Didn't have part needed for recall repair yet that was the reason for bringing the car into them Didn't do tire rotation as they said based on work order More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy , Josh Kolbas
Report | Print
Dec 20, 2022 -

Haselwood Chevrolet Buick GMC responded

Richard, We understand your time is valuable and take client feedback very seriously. I apologize that the part necessary to make your repair wasn't available, and will look into what could have caused this delay. It certainly sounds like we dropped the ball here, and we will have a discussion as a team to improve. In the meantime, I would appreciate the opportunity to make this right. If you are willing, please consider giving me a call when time allows. I look forward to speaking with you. Josh Kolbas - General Manager - 360-479-4910

December 20, 2022

Took my truck in for service. It was really fast. Randy’s customer service made it a smooth transaction. Very pleasant experience. More

by mjhaynes527
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Strassburg
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Dec 20, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Randy and the Haselwood Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

December 12, 2022

Everybody was very friendly and helpful with no pressure sales tactics. Patrick Merrill was our salesman and was a joy to work with. More

by Mike H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Merrill
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Dec 13, 2022 -

Haselwood Chevrolet Buick GMC responded

We’re glad we could deliver a 5-star experience, Mike! Patrick and the team are grateful for your trust!

December 07, 2022

Patrick is an excellent sales person and gave me a thorough explanation of the vehicle. More

by DonR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Merrill
Report | Print
Dec 07, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that Patrick delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Haselwood Chevrolet Buick GMC!

Dec 07, 2022 -

DonR responded

My second vehicle purchase here. Really good people in this dealership and I felt treated fairly.

November 20, 2022

My visit was easy. Randy took care of everything. Waiting room had refreshments, nice seating and a TV More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service
Report | Print
Nov 21, 2022 -

Haselwood Chevrolet Buick GMC responded

This feedback is great, Tammy! We will certainly let Randy and the Haselwood Chevrolet Buick GMC team know your visit went off without a hitch. See you next time!

November 15, 2022

Work was done well and in a timely manner. Randy is great and customer friendly. More

by dmu67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kolbas, Chloe Mange, Reggie Ross, Keowa Sablan, Tiffany Fulweiler
Report | Print
Nov 15, 2022 -

Haselwood Chevrolet Buick GMC responded

We appreciate your business and your review! Thanks from the Haselwood Chevrolet Buick GMC Team, Dmu67. We'll pass this along to Randy for his excellent customer service.

November 07, 2022

Good customer service. Kyle is very friendly and helpful. I’ve been in GMC Haselwood twice for service and so far I am satisfied with their service. More

by Tionquiaor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 07, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Kyle. Drive safely, and we hope to see you back again at Haselwood Chevrolet Buick GMC!

November 06, 2022

Randy was very friendly and tried to get my car in early because I showed up befor my appointment More

by arazz79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy from service
Report | Print
Nov 06, 2022 -

arazz79 responded

Very good service

Nov 06, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We appreciate the kind feedback about Randy and hope to see you back again at Haselwood Chevrolet Buick GMC. Safe travels!

October 26, 2022

I looked all over and drove lots of trucks and finally found the truck I was looking for at Haselwood Chevrolet! I couldn’t be happier with my truck! More

by mwoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Parson
Report | Print
Oct 26, 2022 -

Haselwood Chevrolet Buick GMC responded

Woohoo! We are delighted to hear that our team at Haselwood Chevrolet Buick GMC was able to help you find the truck that was right for you. Thank you!

October 26, 2022

Superior Customer Service. ...I feel like a I always come first.Randy in the Service Dept. was very knowledgeable and personable. He deserves Employee of the Month!!! More

by Spidey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy - Service Dept.
Report | Print
Oct 26, 2022 -

Haselwood Chevrolet Buick GMC responded

Thanks for your glowing review! We're absolutely thrilled Randy and the team have delivered fantastic service that's made you feel so valued as a Haselwood Chevrolet Buick GMC customer. Until next time!

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