Haselwood Chevrolet Buick GMC

Chris was amazing at handling us as customers, extra helpful and was able to answer all our questions ! He went through everything very thoroughly and made us feel extremely comfortable and confident w helpful and was able to answer all our questions ! He went through everything very thoroughly and made us feel extremely comfortable and confident with our purchase ! More

Not only does this dealership provide close to zero service, their attitude toward their customers is disrespectful and hostile. As a bonus, they are incompetent. We were told they would be the agent service, their attitude toward their customers is disrespectful and hostile. As a bonus, they are incompetent. We were told they would be the agent to effect a buyback/trade of our 2017 Bolt EV due to the battery issues. We were invited to "just come on in" to talk about a swap for a newer EV. We waited 1.5 hours to talk to someone. After several more back and forths, we could not get a simple answer to what was included on the new car we chose. Finally, they just stopped answering our calls. We called the dealer in Seattle (Bill Pierre Chevy) who actually had the EV that we had chosen and reached someone there who was friendly and efficient. I am uncertain why Haselwood even stays in business. To be fair the general manager seemed a nice guy; the new car manager, on the other hand, was an arrogant jerk who is incapable of listening to people. Would I trust these people with a simple repair? NO. Would I buy anything from them NO. Why? If there was ever a problem would they work to resolve it? Not so much. Too bad one cannot give Zero stars. Avoid Haselwood at all costs. More

Haselwood auto did a great job providing me with service and information that I needed they listened to my requests and provided no pressure sales. It was refreshing to work with people in a professional en and information that I needed they listened to my requests and provided no pressure sales. It was refreshing to work with people in a professional environment and yet casual at the same time More

Excellent experience in searching for the right vehicle. John Souza and staff were true professionals. They took care of me and my family during the entire process. Excellent place to purchase a truck. John Souza and staff were true professionals. They took care of me and my family during the entire process. Excellent place to purchase a truck. More

They were really helpful and I felt that they truly had good intentions. Other lots you just don’t get the same care as here. good intentions. Other lots you just don’t get the same care as here. More

Chris was absolutely perfect, he was very focused on me while he was helping me. He was kind and very knowledgeable. He asked me about what I wanted and not just thinking what can I sale which was nice. I while he was helping me. He was kind and very knowledgeable. He asked me about what I wanted and not just thinking what can I sale which was nice. I didn’t feel like no wasn’t an option More

Very professional, courteous, answered all my questions. John went out of his way to make sure that he covered all aspects of the car and I felt comfortable driving it off the lot John went out of his way to make sure that he covered all aspects of the car and I felt comfortable driving it off the lot More

Absolutely kind, patient, and friendly service. So helpful in finding the perfect car for me! I just love my new vehicle and all the help! helpful in finding the perfect car for me! I just love my new vehicle and all the help! More

I was very disappointed with my service visit on July 5, 2021. The tech stated he re-set the service-minder but he did not, it still showed 40% oil life, I re-set it myself. When paying Randy, the servic 2021. The tech stated he re-set the service-minder but he did not, it still showed 40% oil life, I re-set it myself. When paying Randy, the service advisor, he ran my card three times saying that the transaction didn't go through. Well, it went through three times. When I said I was wary of what he was doing he said he would make sure there was no overcharge. He did not and I had to dispute the charges, wasting my time and incurring postage charges. More

We definitely got the 5 star treatment. John was attentive and patient. He walked us through every step of the process! You will not regret purchasing your vehicle here! attentive and patient. He walked us through every step of the process! You will not regret purchasing your vehicle here! More