Haselwood Chevrolet Buick GMC

I definitely would recommend this service department. I have used them with all the vehicles that I have bought thru this dealership. have used them with all the vehicles that I have bought thru this dealership. More

This was my best experience so far with a vehicle purchase. He addressed any concerns I had and made the process very fast and easy. 100% recommend purchase. He addressed any concerns I had and made the process very fast and easy. 100% recommend More

This is the 4th vehicle I have purchased at West Hills and it’s always grade A service!! Be with the A team of service! and it’s always grade A service!! Be with the A team of service! More

This interaction with him was an experience everyone should have. Honesty, positive and not pushy. By far best experience I have had and will be back later on down the road should have. Honesty, positive and not pushy. By far best experience I have had and will be back later on down the road More

It took a bit longer than i would have liked but everyone was nice, friendly, and helpful. All in all a good car shopping expience. was nice, friendly, and helpful. All in all a good car shopping expience. More

Patrick, the sales rep, was extremely attentive and available. Despite a poor situation with a truck order, and miscommunication with management- he made himself personally available at any time to pro available. Despite a poor situation with a truck order, and miscommunication with management- he made himself personally available at any time to provide updates on statuses or answer any questions I may have. The microchip shortage has really slowed truck production- but Patrick made the whole process less stressful. He’s an excellent sales rep and places his customers first. I would absolutely recommend this dealership for the sole reason for working with Patrick for your car-buying experience. More

John provided excellent service and professionalism. It has been many years since we purchased a vehicle so naturally rather anxious on the process. We did our homework and decided Haselwood was a good dea has been many years since we purchased a vehicle so naturally rather anxious on the process. We did our homework and decided Haselwood was a good dealership to begin with. John has a wonderful personality, caring, patient on questions/answers and met our needs on an important decision process with a car purchase. We would highly recommend John, Brendon in Finance and Haselwood as a dealership for your vehicle needs. Thank you once again! Marge and Bryan More

I'm not sure what to say about Haselwood at this point other than I will not refer anyone and I hope I never need to rely on them for anything related to my 2021 Tahoe. Quick story so you understand what other than I will not refer anyone and I hope I never need to rely on them for anything related to my 2021 Tahoe. Quick story so you understand what you are getting into when buying a car from Haselwood. The sales experience was fine nothing out of the norm it wasn't until they got my money that the customer service basically is non existent. They called me on June 8th which was they day after my temp plates expired (June 7th, 2021) to inform me that my license plates had come in. I was unaware that my temp was expired, my fault, but when I realized it was expired I obviously needed to get my plates ASAP. I called on Sunday June 13th to get the issue resolved and get my plates mailed to me this is when the fun began. First of all it took me an entire day to finally talk to Nolan in finance who said no problem we will get your plates mailed tomorrow (Monday June 14th) and we will make sure they get to you same day. Ok cool problem solved not! I call on Monday because my plates obviously did not arrive on Monday. Sales guy told me yes they were mailed if they don't get to you by Wednesday give us a call. Ok 2 more days I can deal with it no problem. Wednesday comes and guess what no plates. So I call to figure out what's going on. I talk to the receptionist and clearly I'm frustrated at this point and I'm like did you send them via snail mail which she laughs no problem it was funny but then tells me well it can take 4-5 days to get your plates. So I say excuse me Nolan said I would have them Monday it's Wednesday and your telling me it could still be longer. Then I said who should I send my tickets to should I get pulled over which she responded with saying have a good day and hung up on me. So I call back obviously because that is extremely un professional. So then I talk to Will in service who finally seems like the guy who's going to get things done. Nope said he would call back which he did once then said I will talk to the director of finance to figure something out then crickets. So I have no plates an expired Temp and I've been telling everyone at Haselwood this for over 4 days and I still have no answers other than well we mailed them but could not provide me a tracking number. Oh and don't leave anyone at Haselwood a voicemail they will not return your call. So now it's Thursday still nothing so I have to call again. This time the receptionist actually finds the tracking number and here is the best part the plates were not mailed until the 17th (Thursday). So this whole time I've been calling since Sunday June 13th thinking my plates were mailed trying to figure out where they are while driving around illegally leaving message after message making call after call being lied to and hung up on to find out they just got mailed. Long story short don't bother buying a car here unless you don't care about service! Absolutely worst service ever and you can look at my profile this is probably the first review I've ever written because I'm a pretty easy going person and understand things happen just communicate and don't lie to me. Oh and Reggie the GM I left him a message yesterday saying I was going to put this review up if he didn't call me back and guess what crickets. If I could return the car I probably would and seriously buy it from somewhere else but I love the Tahoe if you are on the market for one just don't buy it from Haselwood! More

Chloe and Will made our visit easy and stress free. We are always blown away by the service we receive at Haselwood. We will definitely be back. are always blown away by the service we receive at Haselwood. We will definitely be back. More

John Souza prepared me for the steps to purchase car in the future. First, find an agent (John) who will keep your concerns paramount. Awesome! in the future. First, find an agent (John) who will keep your concerns paramount. Awesome! More