
Haselwood Chevrolet Buick GMC
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 760 reviews

I worked with John in the Sales department and he was fantastic with his patience and knowledge. Brandon in the finance department was extremely thorough in regards to the different charges for my jeeps fantastic with his patience and knowledge. Brandon in the finance department was extremely thorough in regards to the different charges for my jeeps pricing and the protection packages. I highly recommend this dealership and definitely ask for John! All around great guy and great team. More

John was very knowledgeable about the vehicle I wanted. He took care of any issue that arose in a very timely manner and picked up on the issues that concerned the customer the most. I was also impressed He took care of any issue that arose in a very timely manner and picked up on the issues that concerned the customer the most. I was also impressed in how the staff handled the customers. Very professional. More
I’ve bought vehicles before at other dealerships- but Keowa was very patient, helpful and hospitable making our car buying experience very pleasant. Very kind guy who really likes his job; knows how to d Keowa was very patient, helpful and hospitable making our car buying experience very pleasant. Very kind guy who really likes his job; knows how to deal with people...most importantly he made sure we were happy with our purchase. More
Walked in ready to buy and walk away with a new truck. Had a good experience with the sales person showing just about every truck they had on the lot. When it came time to sit down and discuss numbers and Had a good experience with the sales person showing just about every truck they had on the lot. When it came time to sit down and discuss numbers and financing, that’s when what I thought, would take an hour turned into a 5 hour process. The process with the financial agent was very outdated and frustrating. He kept trying to up sell me on warranty, body protection, maintenance, and other crap that I did not want. I could just pay for the truck outright, so it was frustrating that they kept trying to get me to finance the vehicle. The forms were very confusing and being printed on a DOT matrix printer legacy before the digital age. The most important form with the final billing price was so confusing that they couldn’t tell me the correct number that I would need to bring a cashier check back the next day for. Turns out the down payment that I put down that day to hold it until I got the cashiers check had already been taken out of the total, but it was positioned left of every other number on the form. The fact that they could only take 3k from a card, per person, and only a cashiers check, meant I had to spend another 2 hours running back to the bank, making a total of two trips. The most frustrating part of the whole thing was getting passed from one person the next and then being told that the previous person was going to be doing something with me next (e.g. setting up onstar, more forms to fill out, final walk through, etc), and then that person not being available when I was. At one point I had to ask the sales manager what for and why I was waiting so long. His response was that they were short staffed, even though I counted at least 4 employees just standing around shooting the breeze. Overall, the entire process needs to be streamlined and brought into the digital age, and a 5hr customer experience brought into a more reasonable amount of time. More

Michael was amazing! I appreciated his fun and spunky attitude. It made for a easy, and quick purchase of my dream car. Thank you so much Michael! attitude. It made for a easy, and quick purchase of my dream car. Thank you so much Michael! More

We had a phenomenal experience purchasing our 2021 GMC 3500HD from Chris. Will and Tyler also were very attentive to our needs and more than accomodating for us. We highly recommend this dealership and ap 3500HD from Chris. Will and Tyler also were very attentive to our needs and more than accomodating for us. We highly recommend this dealership and appreciate their attention to detail. More
It was a pleasure doing business with your employees. They were very helpful and managed to get me a deal that was reasonable and they were also very knowledgeable. They were very helpful and managed to get me a deal that was reasonable and they were also very knowledgeable. More
The Haselwood team are professional, knowledgeable, The Haselwood team are professional, knowledgeable, patient, and provided excellent customer service! Buick Enclave Avenir is an amazing vehicle - so The Haselwood team are professional, knowledgeable, patient, and provided excellent customer service! Buick Enclave Avenir is an amazing vehicle - so proud to own one. Thank you very much! More

We love GMC Hasselwood they went above and beyond God bless their hearts. We love our new vehicle blessings to you all :). Thank you so much. bless their hearts. We love our new vehicle blessings to you all :). Thank you so much. More
Keowa was very knowledgeable, friendly, and not pushy at all, and made my first car buying comfortable & enjoyable. Nolan was very personable and easy going. And efficient. All in all my experience was a all, and made my first car buying comfortable & enjoyable. Nolan was very personable and easy going. And efficient. All in all my experience was a pleasant one. Thank you much. More