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Haselwood Chevrolet Buick GMC

Bremerton, WA

4.7
759 Reviews

501 W Hills Blvd

Bremerton, WA

98312

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Showing 759 reviews

September 18, 2020

John was helpful, patient, and fun while spending the day finding the perfect vehicle for me! i would not have purchased from Haselwood if it hadn’t been for him! More

by Leah.murtha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Crittenden, John Souza
September 17, 2020

This dealership stinks. We're coming from Alaska to buy a new car and they've been stringing us along for over a month, saying they will find us an Acadia AT4. 2 weeks before we'll arrive to get a car, they' More

by robin
Customer Service
Recommend Dealer
No
Employees Worked With
Trish
Sep 18, 2020 -

Haselwood Chevrolet Buick GMC responded

Robin, we are terribly sorry that your experience was less than satisfactory. I have notified our general manager of your concerns and he should be reaching out to you in hopes of moving your experience in a more positive direction. We apologize for any stress or inconvenience we may have caused and hope to work together towards a suitable solution.

Sep 24, 2020 -

robin responded

Well, it has been 6 days since Haselwood left us high and dry, after assuring us they would get us into a new Acadia. Neither the general manager nor anyone else has reached out to us since we posted this review, despite their claim that they would do so. They're certainly consistent... consistently bad at customer service. We met with another dealership in the Seatac area today - they've been awesome to us over the past 6 days, and we bought a new Acadia from this other dealership today.

September 16, 2020

John was such a great guy to work with! I came in and knew exactly what I wanted. He was very curtious and made my experience simple and quick. I am loving my new Chevy Trax!! This is the second purchase More

by saw2028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 17, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the kind review! We hope to see you again!

September 14, 2020

They were very kind and welcoming. They took me seriously which I appreciated. I bought a 2021 Chevy Colorado Z71 and I love it a lot! More

by Paige.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Glenn
Sep 14, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the incredible feedback! We appreciate you taking the time to leave us a review!

September 13, 2020

John was fantastic to work with! I knew what I wanted and he didn’t try to push me into any other direction. He was very helpful and a delight to talk with. The dealership has wonderful people to help throug More

by Jlmonzingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 14, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the amazing review! We are glad to hear that we were helpful and delightful!

September 13, 2020

I bought a 2019 Chevy High Country in September of last year to pull my camper, unfortunately it wasn’t ‘enough truck’ to pull it/stay safe so I wanted to trade it in for a 3/4 or 1 ton. I had appointments More

by Goducks112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Smith, Michael Durant
September 11, 2020

John was great to work with and the Hazelwood time was very helpful. John made sure the truck as in great condition for me. I was very appreciate of his efforts. More

by Paulvschirojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 14, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the wonderful feedback!

September 11, 2020

I have been a Haselwood customer for several years, and for the most part, I am happy with them. This recent purchase has been an adventure. The car had a couple of problems, but they are taking care of th More

by Grquiltmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (finance), Josh Kolbas, John Souza
Sep 14, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the feedback. We appreciate you continuing to choose Haselwood to fulfill your vehicle needs. We apologize for the shaky start of your most recent experience but are glad to hear we could accommodate and make things right.

September 09, 2020

Had the best experience this last weekend! And ended up coming home with the perfect family vehicle. Evan Wilder was so great and I never felt pressured into buying anything. Very down to earth and hilario More

by Kelsey B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Wilder
Sep 10, 2020 -

Haselwood Chevrolet Buick GMC responded

Kelsey, thank you so much for reviewing your experience with us!

September 08, 2020

Drove all the way from West Seattle and left with an outstanding new GMC Canyon V6 truck with trade in! I got much more on my trade than I thought I would get. Evan is awesome. Had a lot of laughs. A More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Wilder
Sep 08, 2020 -

Haselwood Chevrolet Buick GMC responded

Joseph, thank you for the wonderful review!

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