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Haselwood Chevrolet Buick GMC
Bremerton, WA
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 762 reviews
September 21, 2020
You guys have done it again.Your Customer service is OUTSTANDING. Which is why we returned to by our 2nd Vehicle from you guys. Everyone from Sales to Finance was Friendly, kind and willing to help answ OUTSTANDING. Which is why we returned to by our 2nd Vehicle from you guys. Everyone from Sales to Finance was Friendly, kind and willing to help answer and suggest options and questions. We absolutely love buying from you guys. Keep up the FANTASTIC job!! More
by Slwatson06
Employees Worked With
I can’t remember his name guy with a beautiful family. We bonded over the Seahawks. He was very enjoyable and went about and beyond., John Souza
September 18, 2020
Very awesome experience was able to trade in my car for a reasonable price and purchase a new Chevrolet Silverado 2500HD. I will definitely recommend this dealership and sales rep to anyone. reasonable price and purchase a new Chevrolet Silverado 2500HD. I will definitely recommend this dealership and sales rep to anyone. More
by marinemccall
Employees Worked With
Michael Durant
September 18, 2020
John was helpful, patient, and fun while spending the day finding the perfect vehicle for me! i would not have purchased from Haselwood if it hadn’t been for him! finding the perfect vehicle for me! i would not have purchased from Haselwood if it hadn’t been for him! More
by Leah.murtha
Employees Worked With
Tyler Crittenden, John Souza
September 17, 2020
This dealership stinks. We're coming from Alaska to buy a new car and they've been stringing us along for over a month, saying they will find us an Acadia AT4. 2 weeks before we'll arrive to get a car, they' new car and they've been stringing us along for over a month, saying they will find us an Acadia AT4. 2 weeks before we'll arrive to get a car, they're flakey about returning phone calls. A week out they tell us that they don't have any Acadias and they don't want to help us. Go elsewhere. We'll buy a new Acadia - but never from these dishonest people. More
by robin
Employees Worked With
Trish
September 16, 2020
John was such a great guy to work with! I came in and knew exactly what I wanted. He was very curtious and made my experience simple and quick. I am loving my new Chevy Trax!! This is the second purchase knew exactly what I wanted. He was very curtious and made my experience simple and quick. I am loving my new Chevy Trax!! This is the second purchase from Haselwood, and I will definitely be back. More
by saw2028
Employees Worked With
John Souza
September 13, 2020
John was fantastic to work with! I knew what I wanted and he didn’t try to push me into any other direction. He was very helpful and a delight to talk with. The dealership has wonderful people to help throug he didn’t try to push me into any other direction. He was very helpful and a delight to talk with. The dealership has wonderful people to help throughout the whole process and I wasn’t overwhelmed with anything and all of my questions were answered in a manner that was easy to understand! More
by Jlmonzingo
Employees Worked With
John Souza
September 13, 2020
I bought a 2019 Chevy High Country in September of last year to pull my camper, unfortunately it wasn’t ‘enough truck’ to pull it/stay safe so I wanted to trade it in for a 3/4 or 1 ton. I had appointments year to pull my camper, unfortunately it wasn’t ‘enough truck’ to pull it/stay safe so I wanted to trade it in for a 3/4 or 1 ton. I had appointments with 2 different dealers to look at a few trucks to shop around. I liked the Sierra 3500 at haselwood but also liked another one at the other dealer. Didn’t want to run my credit twice so wanted an estimate on what my trade in might be at the two dealers...was told by Josh Smith (GSM) and Michael Durant (Sales person) that they would call me and then email me some numbers/value Friday night or Saturday morning...waited until 11:30 Saturday...nothing. I called and spoke directly to Michael, he seemed completely uninterested in working for my business. Said he would call me back...that Josh was ‘working a couple deals’, so I waited at the other dealership for almost 2 hours for them to call me back...crickets. Still haven’t heard from them. From what I was told the sales people at Haselwood are not commissioned based any more...which is fine, but where is the hunger to do the right thing for your company?? If it’s not working hard to get your customer in a vehicle they like then you’ve got nothing...and clearly that’s what happened. I bought an $80000 truck from the other dealer...there is a possibility I’ll get my $60 oil changes at Haselwood though...good choice gentlemen. I’m actually embarrassed for you. More
by Goducks112
Employees Worked With
Josh Smith, Michael Durant
September 11, 2020
John was great to work with and the Hazelwood time was very helpful. John made sure the truck as in great condition for me. I was very appreciate of his efforts. very helpful. John made sure the truck as in great condition for me. I was very appreciate of his efforts. More
by Paulvschirojr
Employees Worked With
John Souza
