
Haselwood Chevrolet Buick GMC
Bremerton, WA
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Everyone deserves a second chance, unfortunately the Haselwood Chevrolet Service department blew that too. I will go anywhere else. In 2018 I had my very new Volt towed to Haselwood because it was t Haselwood Chevrolet Service department blew that too. I will go anywhere else. In 2018 I had my very new Volt towed to Haselwood because it was the closest Chevy dealer on this side of the Sound. The car would not start, and had been going into generator mode constantly before that. The Service folks simply rebooted the car and gave in back to me - they fixed nothing. Ultimately, after getting stuck again, I had to take the car to Burien Chevrolet where they determined a portion of the battery had failed and needed to be replaced under warranty. I had decided to give Haselwood one more shot ... for a routine oil change. The appointment was made via the "myChevrolet" app and I received confirmations (2) from Haselwood. The appointment was for today, and I was delayed leaving the house, so I called to say I might be 15 minutes late. Long story short, they had no appointment for me. I should note that I called them using the phone link provided in the confirmation email. I had originally thought Haselwood was just not well versed in Electric cars, but now I realize that the Service organization is simply disorganized and lacking in competence. More
Kevin was a great salesman! He helped me get my trade in completed and got me into a nice outback the same day! Highly recommended! completed and got me into a nice outback the same day! Highly recommended! More
Great customer service in the sales and financial dept. They are willing to work with you and get you the vehicle for the right price. Thank you for the new truck!! They are willing to work with you and get you the vehicle for the right price. Thank you for the new truck!! More
The building was clean and the buying process was quick. Kevin made my process easy and trouble free. The continuous follow up with me is also nice. Kevin made my process easy and trouble free. The continuous follow up with me is also nice. More
Awesome service. Thank you guys for helping me out with the purchase. They were there to answer question and keep me informed. Even through the COVID pandemic. the purchase. They were there to answer question and keep me informed. Even through the COVID pandemic. More
Kevin is on it and highly responsive! He’s the reason I’m leaving 5 stars. The finance team on the other hand shot our credit all over the place (we have great credit) and didn’t even bother checking wit I’m leaving 5 stars. The finance team on the other hand shot our credit all over the place (we have great credit) and didn’t even bother checking with my banks like I asked). They also messed up my license plates (which were supposed to be transferred to the new truck) and never bothered following up with me. I know that these ratings reflect more on the sales people and I have no complaints there. Thanks! More
They brought me the vehicle and had all the paperwork ready. The vehicle itself was in wonderful condition and very clean. No problems at all. ready. The vehicle itself was in wonderful condition and very clean. No problems at all. More
Everyone at Haselwood was extremely helpful and friendly. They were able to get me into the car I wanted at a payment I was comfortable with! 10/10 would recommend. They were able to get me into the car I wanted at a payment I was comfortable with! 10/10 would recommend. More