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Haselwood Chevrolet Buick GMC
Bremerton, WA
759 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 759 reviews
May 23, 2019
Aaron Taylor is top notch Aaron is always responsive and helpful! He makes sure that you are taken care of from the beginning till the end an nd even follows up after! He is su Aaron is always responsive and helpful! He makes sure that you are taken care of from the beginning till the end an nd even follows up after! He is super knowledgeable! More
by ShaSidhe
Employees Worked With
Aaron Taylor
May 21, 2019
Very friendly helpful staff Purchased a used vehicle from here. Had a great experience everyone was very helpful and friendly. Will tell anyone I know looking for a car about the Purchased a used vehicle from here. Had a great experience everyone was very helpful and friendly. Will tell anyone I know looking for a car about them More
by Felecia
Employees Worked With
Kevin Beckstrand, Chad Bass
May 11, 2019
Incredible customer service!! Special thanks to Mike for helping my wife and I get our first family truck! Mike has an incredible knowledge in vehicles and guided us towards the be Special thanks to Mike for helping my wife and I get our first family truck! Mike has an incredible knowledge in vehicles and guided us towards the best vehicle. If you are looking for a brand new or used vehicle go see Mike and the crew at Haselwood Chevrolet. More
by Arod199104
Employees Worked With
Mike Lidstrom
April 30, 2019
Employee Rating Parker is a new employee and was extremely helpful. Informed me of any necessary additional services required, requesting my "OK". Great experience, Parker is a new employee and was extremely helpful. Informed me of any necessary additional services required, requesting my "OK". Great experience, as always today.. More
by nana
Employees Worked With
Parker Drathman
April 07, 2019
Worst Dealership and Service Center If you want to deal with crooks, then by all means shop here. The dealership and service center is the most crooked people I've ever dealt with. They If you want to deal with crooks, then by all means shop here. The dealership and service center is the most crooked people I've ever dealt with. They actually covered up mold evidence in my car so that they could blame the issue on their customer. I will never do business with these people again and for that matter will never buy a GM product ever again. Pathetic group of people. Stay away!! More
by hatechevy
Employees Worked With
Mark, Aaron Taylor
March 25, 2019
New to me 2017 Toyota Prius C two. I had such a good experience at the dealership on Wednesday, so glad to have gotten a new to me used car that’s absolutely spectacular. I had the grea I had such a good experience at the dealership on Wednesday, so glad to have gotten a new to me used car that’s absolutely spectacular. I had the greatest help from the amazing Elizabeth Carter. Elizabeth was patient and knowledgeable and spent a good chunk of time with me to get me into the car that was just right for me. Also Chad Bass was awesome talking with me through all of the financial stuff. Talking about finances can be boring, but he made it fun. More
by Mtboettche
Employees Worked With
Elizabeth Carter, Chad Bass
March 25, 2019
"This is not the way we do business" WRONG!!! This is exactly how you handle your customers! Our Chevy Volt grew MOLD all over the front and back seats after winter snow storms! After taking in This is exactly how you handle your customers! Our Chevy Volt grew MOLD all over the front and back seats after winter snow storms! After taking in to find the cause and have it remedied we were told it needed to be detailed before anyone felt safe getting in it to work. They told us we needed to approve the detailing for them to move forward but not to worry because we most likely would not be charged since it leaked. The next day they called saying it that the mold had been "cleaned" and that we needed to come pick it up and pay $200!!! A car with mold is NOT fixed with a rag! BAIT and SWITCH! This is an attempt to put the responsibility on us. They even had the nerve to suggest we must have left the windows down in the middle of winter in Washington! Or that my husband left his wet swim trunks 😂 (again, winter in Washington!) in the backseat of his commuter car! That did not happen. This is the WORST customer service I have ever experienced. We have been loyal GM customers. I own a GMC Yukon and were in the market for a Sierra pickup, but will never buy another vehicle from them and will not be able to recommend them in the future like I have in the past. Instead I will tell people our horror story. More
by Mad Owner
Employees Worked With
Parker Drathman
March 10, 2019
Service I recently bought my 2016 Chevy Silverado from another local dealership and have had so many problems with said dealership. I decided to bring it to H I recently bought my 2016 Chevy Silverado from another local dealership and have had so many problems with said dealership. I decided to bring it to Haselwood and have nothing but good things to say about their service dept. Today I worked with Parker, he went above and beyond to make things happen for me. I’m also in customer service, and a business owner myself. What a pleasure it was to work with him. Hes a keeper! 5 stars all day long from me! Krissy More
by Krissy
Employees Worked With
Parker Drathman
January 09, 2019
Excellent knowledge of products and fantastcustomer service! Lucas has always been helpful, present, patient, and kind. He is extremely dedicated and knowledgeable and I know I can trust my car finances with him Lucas has always been helpful, present, patient, and kind. He is extremely dedicated and knowledgeable and I know I can trust my car finances with him. I have referred several of my fiends to the dealership and am happy to do so. He is an excellent asset to have as part of the Haselwood group for sure. More
by Kristen
Employees Worked With
Parker Drathman, Mark Larson, Lucas Hart
January 09, 2019
Money Saved! What a pleasure it was to work with Parker Drathman! He has a wonderful personality, handles a busy service environment well, has excellent customer s What a pleasure it was to work with Parker Drathman! He has a wonderful personality, handles a busy service environment well, has excellent customer services skills & follow up, and a fantastic attention to detail. He took care of all aspects of my service, helped set up a return ride to work, and helped to set up a rental while my vehicle was in service overnight. He even located my active pre paid maintenance plan when I thought it was expired! He goes that extra mile every time I come in and I really appreciate that. What a great addition to the Chevy team you have in this one. Thank you, Parker! More
by Kristen
Employees Worked With
Parker Drathman, Mark Larson
