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Haselwood Chevrolet Buick GMC

Bremerton, WA

4.7
761 Reviews

501 W Hills Blvd

Bremerton, WA

98312

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Showing 761 reviews

November 22, 2016

3 car purchases at Haselwood Chevrolet I have purchased 3 cars from Haselwood Chevrolet in the last two months. Tudor Marian was the sales person for all 3. He's the best, very helpful and More

by bill1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorne Burke, Tudor Marian
November 17, 2016

RIP! RIPI RIPI I have a new Buick Encore and every time I've taken it in for and oil change it has taken two hours with and appointment and I've been treated like a More

by Love My Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Taylor
Dec 14, 2017 -

Haselwood Chevrolet Buick GMC responded

Hello, thank you for your feedback on your experience at our service department. We sincerely apologize that you have not had exceptional interactions and would like to speak to you further regarding your visits. Please email our General Manager at Jkolbas@haselwood.com at your convenience. Thank you!

November 04, 2016

Amazing! Tudor was amazing. He listened to what we were looking for, also answered our question. If he did not know the answer he went and found it for us. Mad More

by Pepper16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Marian
October 27, 2016

Fantastic selection and customer service. Lucked out meeting Salesman Sam Hobbs when I brought my son inlaw and daughter in as first time buyers. Absolutely fantastic selection and customer s More

by meckenrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hobbs, Lukas Hart
September 27, 2016

Amazing and smooth car buying experience! Marcus Brennan, Lorne and Scott made us feel good about our purchase throughout the entire process. I love my new Encore! I highly recommend them! More

by L.Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorne Burke, Marcus Brennan, Scott Sparrgrove
September 27, 2016

Excellent service I arrived 2 hours early and they were able to get me in right then for my oil change. They didn't argue with me about services that I didn't want. The More

by Andy Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
September 10, 2016

Finance was horrible and no owners manual I did not like my experience with this dealership. I got the car I wanted picked out and sat down to talk about finance. When I went into the office t More

by C8914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Brennan
Sep 19, 2016 -

Haselwood Chevrolet Buick GMC responded

Thank you for taking the time to give us your feedback on your experience. Our customer's satisfaction is our utmost priority and we are fully committed to rectifying your concerns. First and foremost I would like to apologize for your experience up to this point. It is always our mission to ensure our customer's needs and wants are exceeded beyond expectations. Per our conversation today I have ordered you a full set of owner's manuals that will be shipping them directly to your home on Thursday. In regards to the financing of your vehicle I believe we cleared up the miscommunication from the business manager from your initial conversation and both agreed you were more than satisfied with the transaction and low financing you received. I have taken your feedback and addressed it fully with my entire staff, that over communication is key and to assure we are answering all questions with the utmost attention to detail to avoid miscommunication. Thank you again for your business and I look forward to a long and prosperous relationship with the you. Have a great day and thank you again for your business. Respectfully, Dave Aycock General Manager Haselwood Chevrolet

July 29, 2016

Nearly Painless Recall Service Fast check-in for a couple of minor re-call items, very minimal delay in getting a shuttle ride to the office with a very friendly driver. Truck was s More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Strassberg
June 14, 2016

A First For Me! Hazelwood, Hazelwood, Hazelwood......... I can not say enough about Lucas Hart and David Siler from Hazelwood Chevy/Buick. They were so kind, genuine More

by KWilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Hart
June 04, 2016

Really know their stuff. I really appreciate the call that Aaron gave me after the technician looked at my car to double check on the exact problem to be sure it was fixed co More

by NWMIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
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