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Haselwood Volkswagen Hyundai
Bremerton, WA
983 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 31, 2019
Zach Dunn-Gould was absolutely amazing Originally my husband and I didn’t have plans to get a new car, but the car we saw was absolutely one that I wanted. I had negative equity so I knew t Originally my husband and I didn’t have plans to get a new car, but the car we saw was absolutely one that I wanted. I had negative equity so I knew the payments would be outrageous. Zach and the manager(the prior Navy manager) helped to bring the cost considerably lower to accommodate my budget. I couldn’t be happier with my 2020 Hyundai Tucson! Thank you for a great experience that is often lacking at dealerships, but not at yours. More
by Barupska2
Employees Worked With
Zachariah Dunn-Gould, Chris Green
December 27, 2019
dealer has lost my trust Received a voice message that my 2018 Hyundai was due for service according to service manager. When I look at service manual it says oil etc. every Received a voice message that my 2018 Hyundai was due for service according to service manager. When I look at service manual it says oil etc. every 6,000 miles or 12 months. My car was serviced 4 months ago. So I called them and was told Haselwood recommended every 4 months. To me this is merely a scheme to drive service dept. income. If my dealer cannot follow car manufacturers schedule and instead initiate their own profit making schedule I do not want to deal there any longer. When I bought the car was pressured to buy a package of oil changes to be rolled into purchase price which also supports this scheme. Ever since Haselwood took over from Paar their aggressiveness has been apparent in volume of promotional emails I receive. More
by Steve
Employees Worked With
don't remember name of woman I spoke to
December 26, 2019
Bait and switch. Came in with a TrueCar quote for specific in-stock VIN that was not honored after verifying it would be via text. New Car Sales team refused to provide a final quote (even when you c specific in-stock VIN that was not honored after verifying it would be via text. New Car Sales team refused to provide a final quote (even when you come in with an e-quote) until you provide SSN and financial info - even if you do not want to finance through them! **Heard Chris Green the Sales Manager openly mocking me from his sales office when I was literally the only customer in the dealership so it was easy to hear!** He then attempted to give me a much higher-price quote with the cliche "my manager is going to yell at me for discounting this, but I don't give a sh--" Only to hand me a quote $1k *above* the price literally listed on the dealer website for the same VIN. To Haselwood's credit, another manager (from separate dealer) called to apologize for this treatment, which was appreciated. However, it doesn't change my experience with Chris or my impression of this particular dealership. Worst car buying experience ever - simply a warning to others. Beware. More
by ASC
Employees Worked With
Bill Wilson, Chris Green
December 21, 2019
Most unreal car buying experience We recently moved to Bremerton, this was our first day of car shopping, we were on our way to Seattle, but decided to make a stop at Haselwood Volkswa We recently moved to Bremerton, this was our first day of car shopping, we were on our way to Seattle, but decided to make a stop at Haselwood Volkswagen Hyundai with every intention of just "looking" at what inventory they had, needless to say Aaron was not the typical car salesman that we've dealt with in the past, he was helpful, not pushy at all, just honestly cared about what we needed in a car and matched us up with what we were looking for. The best hands down car buying experience we have ever had, we were there for quite a few hours, they bought us some pizza, constantly checking to make sure my family and I were comfortable if we needed anything. I would absolutely refer everyone looking for the best deal, the best customer service, the best overall car buying experience to these guys. Ask for Aaron. More
by Geoff
Employees Worked With
Aaron Crawford
December 07, 2019
Car purchase Friendly staff. Took a while but getting everything going with finance. Overall happy woth outcome. Will refer friends and family in the future. Thank Friendly staff. Took a while but getting everything going with finance. Overall happy woth outcome. Will refer friends and family in the future. Thank you More
by Joshuajay29
Employees Worked With
Hunter Pasternack
December 05, 2019
Nice people, no pressure. Hunter and Dawn were friendly and helpful. We didn’t feel any pressure at all to look at anything we weren’t interested in. Definitely good people to Hunter and Dawn were friendly and helpful. We didn’t feel any pressure at all to look at anything we weren’t interested in. Definitely good people to do business with. More
by Jason
Employees Worked With
Luke Buchanan, Hunter Pasternack, Dawn Abundis
November 30, 2019
Great Service The purchase process was straightforward and efficient. The team gave frank information and comparisons on competing models. The result was getting th The purchase process was straightforward and efficient. The team gave frank information and comparisons on competing models. The result was getting the car that best fit my family. More
by Straubalan
Employees Worked With
L. Hart, Zachariah Dunn-Gould
November 24, 2019
Austin Kephart It was time to replace our 2001 Passat. Since the 01 met our needs for several years, we decided on another Passat. He listened to our wants in the n It was time to replace our 2001 Passat. Since the 01 met our needs for several years, we decided on another Passat. He listened to our wants in the new car. Austin found us a Passat to our liking and we brought it home. It was a pleasant experience - without pressure. More
by Oweoho
Employees Worked With
Luke Buchanan, Edwin Hiltabrand, Austin Kephart
November 23, 2019
Couldn’t have asked for a better experience All I can say is THANK YOU! Hunter, Edwin, David, Chris and everyone who helped me get into my 2020 Kona was beyond amazing. They all made my car buyi All I can say is THANK YOU! Hunter, Edwin, David, Chris and everyone who helped me get into my 2020 Kona was beyond amazing. They all made my car buying experience painless, easy and enjoyable. I will always recommend Haselwood Hyundai/Volkswagen. More
by ashdelinski
Employees Worked With
Chris Williamson, Edwin Hiltabrand, Hunter Pasternack
November 23, 2019
First Time Buyer Being a first time car buyer is nerve racking, but Bill really made it easy and got me a great deal formt first car. A brand new Jetta that’ll last fo Being a first time car buyer is nerve racking, but Bill really made it easy and got me a great deal formt first car. A brand new Jetta that’ll last for awhile. More
by suhrphoto
Employees Worked With
Kyrsten , Bill Wilson
