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Hatchett Buick GMC

Wichita, KS

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198 Reviews

1333 N. Greenwich

Wichita, KS

67206

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Showing 198 reviews

October 22, 2023

Hatchett Buick GMC has the worst service department in the state of Kansas. If you’re looking to have your vehicle serviced at a place that will do nothing but lie to your face and not follow through with More

by B Tilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt , Eric Phillips
July 22, 2021

Alan was our salesperson. He went above and beyond to make sure we got what we wanted. The overall experience was easy and fantastic. The process was simple and it didnt take an entire day to accomplish. More

by aff1190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Spencer
June 03, 2021

I have used Hatchett service exclusively for many years. Though we don’t have the most expensive cars we are still treated like family when we’re there. Eric and his team are knowledgeable and are able to e More

by timothy.kaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Russell, Kato Comer, Eric Phillips, Brian Tripp
March 01, 2021

Alan Spencer sold me a 2018 Acadia and I thought that I was dealing with a person of integrity. I discovered after the sale that Mr. Spencer was not honest and evidently views. me as an idiot. Just anoth More

by akragnes
Recommend Dealer
No
Employees Worked With
Alan Spencer
November 25, 2020

Absolutely the worst service I have ever received. Three weeks to repair an oil leak...twice. No vehicle if comparable value offered. Holiday ruined. Refused to work overtime to make it right. Wouldn’t take More

by Jill0134
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Phillips
June 01, 2019

Excellent Service The team at Hatchett Buick are friendly, direct, and quick to respond. Ethan, Cato, Brian are through on their explanations, provide alternatives, and More

by AndoverKSCus$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan, Kato Comer, Eric Phillips, Brian Tripp
October 02, 2018

Scheduled Fast & Efficient. Fast because it took only 40 minutes, Efficient because everything needed got do. Also the personnel I deal with were very pleasant More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Lehoux
August 13, 2018

Go here first! I never in a million years thought I would want to give a car dealership 5 stars. Terry Boone at Hatchett Buick GMC has EARNED our business. Being a More

by famof5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Boone, Zack Oakes and Richard Martin
July 14, 2018

A smoke and mirrors dealership Bought a truck in a pinch. Walter Zitlow is a joke. Buyers beware. He has scammed many, many people for years. Only thing that saved me was a hail sto More

by BOUGHTAJUNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Zitlow, Brian Tripp
May 30, 2018

Nothing but problems The first time I decided to take my newer 2015 GMC Sierra to this dealership once I moved to Kansas it was for an oil change. This started the downhil More

by Weston711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McEwen, Jeremy Watkins, Brian Tripp
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