Hawk Chevrolet of Joliet

They were helpful and went out of their way to fix our new Tahoe quickly as we were traveling cross country. new Tahoe quickly as we were traveling cross country. More

I haven’t been to the dealership for maintenance in quite a long and now I remember why. First off, when I pulled up, no one approached me to tell me where to go or where to park. So, I drove in and stil a long and now I remember why. First off, when I pulled up, no one approached me to tell me where to go or where to park. So, I drove in and still no one approached me. There were however, three employees standing around and talking. After I looked around confused, one of them finally told me to go inside. Next, I had an appointment at 3 for an oil change. It took them until 4:30 to finish. The guy didn’t even come out to tell me my car was ready. After waiting an hour and a half, I was becoming frustrated so I approached him. As I entered the section where I pay, I saw my car sitting in the ‘I’m done’ section. I’m not sure what the guy was waiting for. I had other things to do that day. Around 3:45, the guy came out to suggest additional maintenance and said it’ll be another 5 or 10 minutes, but as you can see, I was there another 45 minutes. I didn’t realize an oil change took so long. I’ll be going elsewhere for my repairs in the future. The only reason I went was because I had a pretty good coupon. Then when I got back into my car, the plastic was still on the seat, the dirty foot mat was on the floor, the numbered sign was still on my rear view mirror. What do I look like? The garbage person? Why didn’t the people throw these things out? I brought my car in clean, I expected it to be clean when I left. More

Quick & polite. Fair prices for a vehicle. Definitely getting my future business again. Good staff. Fair prices for a vehicle. Definitely getting my future business again. Good staff. More

Hawk Subaru is a great dealership to do business with. We are on our second vehicle from Hawk Subaru and it probably won't be our last. Everyone is so friendly We are on our second vehicle from Hawk Subaru and it probably won't be our last. Everyone is so friendly More

Service writer was very good got my paperwork put together quick and checked me out closed to the time she said the job would be done .They took good care of my car together quick and checked me out closed to the time she said the job would be done .They took good care of my car More

Very thorough, pleasant & professional, estimate completed in a timely manner and well as the work completed in a timely manner and well as the work More

Very good custom service kept me informed of what the problem was with my vehicle problem was with my vehicle More

Work I brought vehicle in for was completed. My vehicle still had a check engine code. Asked for an estimate to repair this issue 3 times and never got one. P0191 fuel rail pressure.. First My vehicle still had a check engine code. Asked for an estimate to repair this issue 3 times and never got one. P0191 fuel rail pressure.. First time I asked Um the tech didnt give me any thing on that but your truck is ready and still has a code. I asked can you ask tech for an estimate to repair this. Got called back .was told that they could change sensor but may not resolve issue . So I asked again can I get an estimate to resolve this code while m truck is there. Was told your truck ready will you be coming for it today. So when I picked it up I asked that person Do you think someone can get me an estimate to repair this code. I still have not received an estimate More

Great job, friendly and honest staff, very helpful! The process was smooth and we are very happy with our purchase. The process was smooth and we are very happy with our purchase. More

I liked the service I received during my visit. Service manager was very courteous and knew his job well. Service manager was very courteous and knew his job well. More