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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,448 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,448 reviews

November 08, 2021

Service was good. Car was ready in about an hour. They informed me that will be needing tire soon and they showed an offer they have going and said they will meet any price Showed where the waiting roo More

by JRCTSDRIVER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember the lady
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Nov 10, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

I did not use Hawk Chevrolet, I used Hawk Subaru. Service was great. Work done in time frame they told me. More

by BERGMANSBAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not use any of those listed.
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Nov 10, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2021

Martin was amazing to work with. We have had some bad experiences at other card dealerships, so looking for a car is not one of our favorite things. Martin is knowledgeable about the differences in the More

by jdooley619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
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Nov 08, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found Martin was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

November 05, 2021

Terrible service dept. you wait forever. They overcharged and didn’t do the work don’t return calls never go there. More

by Brasic3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept Angus chi. Awful
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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd be willing to provide more feedback, please reach out to us at (815) 600-7621 so we can assist you further.

November 05, 2021

Do not return phone calls. Avoid you when you call with a problem on past service More

by moore-love
Customer Service
Recommend Dealer
No
Employees Worked With
Samantha
Report | Print
Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

November 04, 2021

As always, I was greeted by smiles and professionalism! Everything taken care of in a timely manner! More

by KNRFRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department people
Report | Print
Nov 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2021

I love Hawk Subaru ion Joliet. Jeff is awesome please don't lose him or I may be looking at a different place. He cares and goes above and beyond. Always makes u feel like you are important More

by Tonida Roggetz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Report | Print
Nov 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We look forward to your next visit! Take care!

November 03, 2021

Took an hour and 40 minutes for an oil change and tire rotation. That was with an appointment. Was told 3 weeks prior that I needed rear brakes and now they are ok. More

by Bradhansen60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure.
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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi Brad, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Hawk Chevrolet of Joliet

November 03, 2021

Had to wait an hour to pick up my rental that I reserved a month prior while the guy sold someone else tires ! Then I had to sign that I wouldn’t smoke in the Car and when I got In the Car it smelt Like More

by PLESESTACI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think it was Todd in service butNot 100% sure of his name
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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (815) 600-7621 when you have a chance. Thank you, and we look forward to hearing from you.

November 03, 2021

I was pleased about everything from when I walked in the door. Very professional Thanks will come again. More

by Colleen Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and the drivers that took me to my job and picked me up
Report | Print
Nov 07, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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