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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,452 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,452 reviews

May 12, 2023

Jennifer was great service department is great sales department and salesman need refining and training how to just do what the package you sold me says More

by KHUGHES957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Ruffolo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Daryl Woltman at 815-741-6993 so we can assist you further.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156, so we can assist you further.

May 12, 2023

5 It was great but this survey is a bit off putting I done answering questions good night More

by Tigermp74@gmail.com
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 12, 2023

I received the BEST service at Hawk Chevy. John was amazing and went above and beyond to make sure we had everything we wanted and that we were completely satisfied before we left with our new More

by A.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Glusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

The service was very prompt. The staff was friendly and professional. They have always done quality work on my car More

by ERBECKJ25
Recommend Dealer
Yes
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

Service was ok Service was ok Please don't bother me with this kind of questionnaire. More

by BREGR4
Recommend Dealer
Yes
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Don Sorensen Don was very helpful and his employees did a very nice job with the painting work on my vehicle. More

by MELOUN4066@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
5
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

May 09, 2023

1 1 Dropped off truck April 11. I had to make multiple calls with no response. Finally talked to service manager on May 1. Said part not available and didn't know when it would be. More

by mickeythemope
Recommend Dealer
No
Employees Worked With
Hector Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Ortiz
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

May 09, 2023

Took my vehicle in for service. It was quite a big job.It did take a bit of time,Volkswagen did not send all the parts required to get the job done.Once they got in all the parts it More

by Kotlan_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

May 09, 2023

The recalls weren’t fixed, in fact the repairs affected something else that was not broken. More

by msmani
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Webb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Customer Care Manager Bill Webb (815) 773-2156

May 06, 2023

I called the dealer for an issue with my car. They quickly made available a time to inspect and diagnose. And they quickly found the issue and repaired things More

by Kb989@aol.com
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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