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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,871 Reviews

2,871 Reviews of Hawk Chevrolet of Joliet - Service Center

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February 25, 2019

Customer Care is a priority I love that I can drop off my vehicle and use the free shuttle service. It allows me to return back to work while my vehicle is being serviced. No mor More

by DGC8CD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
February 24, 2019

Not good You had my car for 3 days and it was not washed and it looked like it just came out of a mud storm. I could not believe how horrible my automobile loo More

by H-HENDERSON
Recommend Dealer
No
Employees Worked With
Angel Del Toro
Feb 25, 2019 -

Hawk Chevrolet of Joliet responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Hawk Chevrolet of Joliet (815) 214-9907

February 23, 2019

Inconvenience Steering wheel off centered, and was charged to fix, and was never fixed but charged. Wood trim was chipped. Wasn’t fixed the 1st time More

by BIGHEN1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy , Frankie Bekiri, Bill Bentley, Brian Biddle, Ed Wambaja, Justin Weck , Will Cosenza
Feb 25, 2019 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 214-9907 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 23, 2019

Good experience I would recommend Hawk Chevrolet . The service was fast and thorough. The employees were courteous,respectful and pleasant. All in all it was a painle More

by R.GARRITANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure about names
February 23, 2019

Good, thorough service. Very good reliable service work. Very pleased. Listened and road tested for the problem. Fixed it! Will definitely recommend and return to Hawk Chevy! More

by T&Bv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Weck , Tim Christ
February 22, 2019

Service Great service, good pricing. They pay great attention to your concerns and offer great feedback. My vehicle was serviced in a reasonable time frame an More

by ZUNOCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 22, 2019

Always a great experience The service team at Hawk are always friendly and courteous. Besides knowing what they are doing they are always willing to sit with you to explain me More

by MIGHTYLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Woods
February 22, 2019

15000 mile check for Mazda CX5 Courteous service advisor, slightly expensive maintenance fee compared to others for a $149+tax but gave me a $10 off, thank you, wanted to get the Ap More

by RAYROM04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Bekiri, Danny Dutkiewicz
February 22, 2019

Excellent ! Took the time to explain as a woman that is key .The waiting area was just lovely my all around experience was excellent!! Thank you ..... More

by Krystalb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy walker
February 22, 2019

Needed repair for broken sensor The staff was very friendly and got me a loaner car quickly so I could go to work. My car was fixed and clean when I picked it up. Thanks for the goo More

by moliver4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Christ, Don Sorensen
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