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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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November 29, 2023

fast and no worries. and was up to date on communication Excellent service and made me feel comfortable leaving my car with the dealership More

by Juarezphil
Recommend Dealer
Yes
Employees Worked With
luis
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

Juarezphil, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Good visit I had a great visit. I was checked in quickly and all my questions were answered. More

by CRYSTALLOWERY74
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Diaz
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2023

Worst sales person I've ever dealt with. I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was More

by ERICJANSMA5000
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco Ruffolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Dec 30, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 779-260-4311 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 29, 2023

Just purchased used car in Aug. the weatherstripping came loose and was dangling. I went in once for an appointment but the person just took a picture of my VIN and said they would More

by MAGG0725
Recommend Dealer
Yes
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 29, 2023

More than what I expected. A great team. I will be returning. Keep up the great work More

by aldmacklin
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was really nice
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

November 29, 2023

Everything was done to my satisfaction but 2 hours for an oil change, tire rotation, 27 point inspection and a cabin filter change? More

by jgheiden
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (815) 600-7621.

November 28, 2023

It was a calming experience during a frustrating time. Everyone was super nice and very professional. More

by WAHINE-13
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Ortiz
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

I arrived a day before my scheduled service date in error. My vehicle was worked into the schedule. Everyone was courteous and kept me informed. More

by REAGAN_FLAVIN
Recommend Dealer
Yes
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

Very helpful and kind They provided the help I needed with my car and were very kind with service More

by KATIEBUMPOUS
Recommend Dealer
Yes
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

My experience was very nice No No No No No No No no no no More

by TODD65
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
Dec 01, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Bill Webb at 779-260-4270

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