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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.5
268 Reviews

268 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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October 05, 2023

Great experience. From easy online scheduling to diagnosing and service. Jorge was attentive to the troubles and understood my availability and budget More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Norm, thank you for the kind words! We're thrilled to hear that you had a great experience with our online scheduling and service. Jorge will be delighted to know that he provided attentive and budget-friendly assistance. We appreciate your feedback!

September 29, 2023

An absolute pleasure to do business with--highly recommend!! Always polite and a total pleasure--so professional! More

by dooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know his name
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Oct 02, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and recommendation! It was our pleasure to provide you with a professional and pleasant experience. We look forward to serving you again in the future!

September 27, 2023

Very Polite, Fast and Friendly. Great Customer Service! Would Recommend Hawk To Family and Friends More

by melallison2507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Mel, thank you so much for your kind words! We strive to provide excellent customer service, and we're thrilled to hear that you had a positive experience with us. We truly appreciate your recommendation and hope to serve you and your loved ones again in the future. Have a wonderful day!

September 20, 2023

I have been here several times with my wife's Fiat 500x. I receive excellent service every time. Friendly, professional service writers and quick servicing keep me coming back. Enough so I am looking at bri More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Diaz Carrera
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Sep 21, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Norman! Thank you for your kind words and for choosing our service. We're very happy to hear that our team provided you with a professional and friendly experience. We'd be more than happy to help with your son's Jeep as well. See you soon!

September 09, 2023

Annmarie Sedlacek was friendly. Service was excellent. She was honest about the service and price. More

by tak747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annmarie Sedlacek
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Sep 12, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your ride and thank you so much your positive review! We're glad to hear that Annmarie provided friendly and excellent service while being transparent about pricing. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new wheels!

September 01, 2023

I love the customer service. My advisor was very knowledgeable as to the concerns and details concerning my vehicle, I highly recommend! More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Daniel in service
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Sep 05, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Tiffany, thank you so much for your kind words! We're ecstatic to hear that you had a positive experience with our customer service and advisor. We truly appreciate your recommendation. If you have any further questions or need assistance, feel free to reach out. Happy driving!

September 01, 2023

Excellent service. Everything was well explained to me well and thoroughly and truck was serviced quick. More

by marilyn610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 05, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Marilyn, thank you for your kind words and positive feedback! We're glad to hear that our service was excellent and that you found everything well explained. We strive to provide efficient and thorough service. If you have any further questions or need assistance in the future, feel free to reach out. Have an amazing day!

August 30, 2023

That visit was not my first one and I am always satisfied. People are very polite and helpful. So I'll always come back. Thank you. More

by Jacques P Bernardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was a young gentleman, right in front of the oil change room. When I asked him, he told me he was from Belize. I like him.
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Aug 31, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Jacques! We strive to provide excellent customer service and it's great to hear that you've had a consistently positive experience with us. We truly appreciate your loyalty and look forward to welcoming you back again soon! Happy driving!

August 16, 2023

The employees @ Hawk Chrysler are professional, courteous, and friendly. It was a pleasure just to set in the waiting room and enjoy the customers like myself it actually took my mind off of my car More

by LEONLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL;;;MIKE, Jason Lukasiewicz, Alexander Rodriguez, TINO GUZMAN, RYAN CASTANEDA, JOEL ANDRADE, AARON MAZZONI
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Aug 18, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate your feedback regarding your recent experience at our dealership! We're delighted to hear that our team members were professional, polite, and kind. It brought us joy knowing that you found comfort in our waiting area and enjoyed interacting with fellow customers. Thank you for choosing Hawk Chrysler, and we look forward to serving you again in the future!

August 15, 2023

The service manager was friendly and the wait wasn't long and the bathroom was clean. More

by h3187airborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 15, 2023 -

h3187airborne responded

You guys are the best in the service department. I will return for service on my vehicle because of the way i was treated. I guess you guys dont do car washes.

Aug 15, 2023 -

h3187airborne responded

Great service. I will return.

Aug 16, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're glad to hear that our service manager was friendly, the wait was short, and our bathroom was clean. We appreciate your feedback and hope to see you again soon! Have a lovely day!

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