Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
257 Reviews

257 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

Sort by
March 13, 2024

I came in for a routine oil change on my Jeep Wrangler and received good and fast service. More

by Fabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Díaz Carrera
Report | Print
Mar 14, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Fabi! Thank you for taking the time to share your positive experience with us. We're glad to hear that you received good and fast service during your routine oil change on your Jeep Wrangler. We appreciate your feedback and look forward to serving you again in the future!

March 11, 2024

The mechanic shop was very helpful getting the power steering cap out of engine, while they werwe changing the oil. More

by michael.leggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Arroyo
Report | Print
Mar 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michael, thank you for taking the time to share your positive experience with us. We're glad to hear that our mechanic shop was able to help you with the power steering cap and oil change. We appreciate your feedback and look forward to serving you again in the future!

March 10, 2024

The service advisor was very professional and the service was quick! The dealership was clean and spacious. More

by Anella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viridiana Hernandez
Report | Print
Mar 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Anella, thank you so much for your kind words! We're thrilled to hear about your positive experience with our service advisor and dealership. We strive to provide top-notch service in a clean and spacious environment. We appreciate your feedback and hope to see you again soon!

March 03, 2024

We started out on Rocky road, but I would like to thank Brandon for putting in the effort and work to ensure I was satisfied. I also want to thank Dennis the service director also for his hard work. More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that Brandon and Dennis were able to turn things around and provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

February 27, 2024

Service department is pretty good. Management not totally honoring coupons. Please read the fine print. More

by franklinanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWilliams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Franklin, thank you for sharing your feedback with us. We appreciate your kind words about our service department. We apologize for any confusion regarding coupons and will work on better communication in the future. Thank you for choosing Hawk CDJR!

February 22, 2024

I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!

February 21, 2024

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Report | Print
Feb 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 20, 2024

Service was great. Result was great. Mike was awesome. I’m glad I chose Hawk Auto . More

by Demarkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Report | Print
Feb 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service with Mike. We appreciate your support and look forward to serving you again in the future!

February 19, 2024

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Rangel , Mike Jannotta
Report | Print
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

February 17, 2024

I really appreciate Hawk's dealership, the service is professional and reliable. If you need transportation they're there to assist you til the end! More

by Michellejjackson4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michelle, thank you so much for the kind words about our dealership! We're thrilled to hear that you had a professional and reliable experience with us. Our team is always here to assist you with your transportation needs. We look forward to serving you again in the future!

1
...
4
5
6
...
26