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Hawk Ford of Carol Stream

Carol Stream, IL

4.8
259 Reviews
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175 North Ave

Carol Stream, IL

60188

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Showing 259 reviews

August 25, 2017

Excellent Auto Body Service Department Service Department/Body Shop - Until recently I was not aware Joe Cotton Ford had an auto body repair shop and I am so happy they do. You would norma More

by Angela Matijevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Conn
August 06, 2017

service dept. is a disaster told to deliver my van at 7am for repairs 2hours later van was still where i parked it. They are there for their convienience not yours. More

by David BEREZNEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
mike and max are useless
March 16, 2017

Focus ST Joe Cotton Ford sales team did an excellent job of getting me the vehicle that I wanted at a great price. They made the process extremely quick and e More

by cruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony M.
March 07, 2017

2016 Ford Explorer Ryan and the Joe Cotton Ford staff made my car buying experience efficient and satisfying. I recommend Joe Cotton Ford for any new and used car purch More

by 16Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Reilly
March 02, 2017

Easiest experience I have had Bought a new car the other day and it was a very quick and easy experience working with friendly people throughout. I would come back. More

by Jason E
Recommend Dealer
Yes
Employees Worked With
Ryan O'Reilly
February 20, 2017

Buying a car! Ryan was exceptional. He has been patient and walked me through all the little learning I have had to go through on a new car. I would recommend Ryan More

by Conapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Reilly
January 19, 2017

good car buying experience Just purchased a car from Ryan at Joe cotton Ford .They good to work with and did a good job of getting a car the color I wanted that they didn't have More

by 222222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O Reiily
January 16, 2017

Needed Newer Used Car Went to Joe Cotton Ford on 01-07-17, was immediately greeted by Ryan O'Reilly, this was one of those really cold days......I told him that I wanted to More

by Ragtop156
Price
Recommend Dealer
Yes
Employees Worked With
Used Car Manager, name unknown very polite and knowledgeable
January 13, 2017

Not thorough mechanics, used car manager was rude Bought a used car, the car had transmission issues, we later found out that it had double the transmission fluid in it. The OBDII port gave us two tra More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used Car Manager (Name Unknown)
June 30, 2016

Appointments mean nothing Called June 16th and got appointment for June 30th at 7:30a. Arrived on time and was told it would Be $110 for them to look at the car (already knew i More

by I Barely Escaped
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan