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Hawk Ford of Carol Stream - Service Center

Carol Stream, IL

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77 Reviews

77 Reviews of Hawk Ford of Carol Stream - Service Center

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January 23, 2021

We dropped the truck off for a scheduled vehicle maintenance appointment in a Saturday morning. The truck was ready earlier than expected and everyone very friendly More

by Stpetstrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
December 24, 2020

I purchased my 2018 Ford Escape from Joe Cotton Ford and had it serviced last week. I was very very happy in that "Sam" took care of me and he was most considerate and extremely professional and respectful More

by johnson111441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
December 15, 2020

Prompt service, professional staff, and excellent service. Cashier was happy and very polite. Called for an appointment and they said just come over now, great. More

by midas1in2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
November 25, 2020

Joe Cotton Ford has been providing me Great Service for over 20 years! They are there for everything from oil changes to break jobs. Service with a smile! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
Nov 28, 2020 -

Hawk Ford of Carol Stream responded

Thank you so much for the very kind words! We greatly appreciate your years of support! Thank you, Pam Cotton Conn

Nov 09, 2021 -

Satisfied Customer responded

I have been going to Joe Cotton Ford for over 20 years. They always provide great service. During my recent oil change they found two items that needed service and were covered under the extended Ford warranty.

November 04, 2020

Worked with Zac to have my Edge serviced. I was pleased with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. More

by george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac, Pam Conn
Nov 28, 2020 -

Hawk Ford of Carol Stream responded

George, I'm happy to hear Zac was of help! We appreciate the 5 star rating! Have a great day, Pam Cotton Conn

October 28, 2020

All went well in service on my explorer tires and the rent car which was clean.Cashier was happy and polite .Dave was also polite. More

by joker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
Nov 28, 2020 -

Hawk Ford of Carol Stream responded

Thank you so much for taking the time to review us! So glad everyone was happy and polite. Thank you, Pam Cotton Conn

September 02, 2020

All went very smooth in service for a warranty repair on my 2019 Ford Edge. Service people were very helpful and professional. Repair was done in one day. I could"nt be happier. More

by Chuck Wetherington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
August 22, 2020

Very pleased by work done on my ford Taurus. I buy all my cars here and have all service performed here. I am a twenty five year customer and always happy with Joe Cotton Ford. More

by Chuncha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
July 21, 2020

Great service. Great service team, Mike took good care of me. All of the work was done at a fair price and they washed my truck when they were done. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mann, Jason Conn
June 30, 2020

One of the reasons I continue to buy our equipment through Joe Cotton Ford starts in the showroom, then carries over into new car delivery and concludes with the service department. Dedication, knowle More

by Serg
Recommend Dealer
Yes
Employees Worked With
Zak, Jason, Dave
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