
Napleton Ford of Oak Lawn
Oak Lawn, IL
Filter Reviews by Keyword
By Type
Showing 3,105 reviews
I’ve had issues here before at this dealership but Bill Parks was excellent with customer service on this visit. Was a man of his word getting me in and out in a timely fashion to meet my appointment expec Parks was excellent with customer service on this visit. Was a man of his word getting me in and out in a timely fashion to meet my appointment expectations! More
Very easy to make an appointment online. In my experience I have been able to get an appointment the same day for an oil change. So far my appointments have been on time, and the work has be In my experience I have been able to get an appointment the same day for an oil change. So far my appointments have been on time, and the work has been done efficiently and timely. More
Took 5 days for them to handle 4 recalls. The tech disconnected our dash cam. Also our car reeked of smoke. In addition they stated they did an inspection and only noticed the rear brakes The tech disconnected our dash cam. Also our car reeked of smoke. In addition they stated they did an inspection and only noticed the rear brakes needed to be replaced. Said nothing about the TPMS malfunction that was lighting up the dash. Will not be going back here for service. More