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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,977 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,977 reviews
August 20, 2026
Amazing experience from strat to finish. Sales, Service, Professionalism, Financing. Every detail was covered, every question answered. This was a phenomenal experience. We have been wor Sales, Service, Professionalism, Financing. Every detail was covered, every question answered. This was a phenomenal experience. We have been working with Joe, Mitch and the team for years now and would never think of going anywhere else More
by lowo
August 20, 2026
Very professional, keeps you updated on your vehicle and gets you vehicle done in a timely manner gets you vehicle done in a timely manner More
by Jheidewald
Employees Worked With
August 19, 2026
My service technician was very attentive, kind, and he explained everything in detail, even showing me the parts yhat needed attention. I will definitely return to their service department. explained everything in detail, even showing me the parts yhat needed attention. I will definitely return to their service department. More
by cdavis1117
Employees Worked With
August 19, 2026
They were fast and did a very good job on my truck. Would recommend getting serviced here.. Would recommend getting serviced here.. More
by melomartinez55
Employees Worked With
August 18, 2026
Tim is polite and explains clearly. everything . The service was Fast and good thank you everything . The service was Fast and good thank you More
by rosalina_maya
Employees Worked With
August 18, 2026
Easy to look at cars very friendly people made the experience of buying a car exciting experience of buying a car exciting More
by damianzermeno
August 18, 2026
Bill is very professional and easy to work with. I am glad he is my service advisor. I am glad he is my service advisor. More
by Xaver Walton
August 16, 2026
Tim Harris was excellent in communicating what needed to be serviced on our car he was friendly, efficient and professional he was great to work with! be serviced on our car he was friendly, efficient and professional he was great to work with! More
by CC Rogers
Employees Worked With
August 16, 2026
Outstanding customer service. Treated with respect. Great communication. Was very impressed. Keep up the great work Treated with respect. Great communication. Was very impressed. Keep up the great work More
by Greg
Employees Worked With
August 16, 2026
Great service department Tim helped us out with our issues and resolved all of the problems. issues and resolved all of the problems. More
by gbrian06
Employees Worked With
