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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,942 reviews
July 31, 2026
Very professional. Clean shop! Knowledgeable of issues that vehicle had. Keep up the good work staff! Clean shop! Knowledgeable of issues that vehicle had. Keep up the good work staff! More
by petoch
Employees Worked With
July 31, 2026
Jay was awesome to work with and made the purchasing experience seamless. She even went above and beyond to personally deliver my license plates at my house after everything was finalized. The whole tea experience seamless. She even went above and beyond to personally deliver my license plates at my house after everything was finalized. The whole team I interacted with were friendly and transparent and I would definitely purchase another vehicle from there if I had to do it all over again. More
by MT
July 31, 2026
From start to finish, the entire team at Napelton Ford were great! They are friendly and professional. They were able to quickly diagnose and fix my car. Tim was great at communicating and had me back on were great! They are friendly and professional. They were able to quickly diagnose and fix my car. Tim was great at communicating and had me back on the road in no time. More
by nabeel_elkhatib
July 31, 2026
Good customer service. Bill parks service advisor took care of me and was very friendly and explained everything on my car. Bill parks service advisor took care of me and was very friendly and explained everything on my car. More
by juanspeed
Employees Worked With
July 30, 2026
Great and quick service. Needed an oil change and was able to get in the same day and was finished in an hour. Needed an oil change and was able to get in the same day and was finished in an hour. More
by Derfmen
Employees Worked With
July 29, 2026
Napleton Ford was very accommodating. Friendly staff. In and out in no time. They even charged my phone for me while I was waiting. Thanks guys! Friendly staff. In and out in no time. They even charged my phone for me while I was waiting. Thanks guys! More
by C.liggett054
Employees Worked With
July 28, 2026
I always schedule my service appointments will Bill Parks..He is wonderful! Pleasure to work with. Parks..He is wonderful! Pleasure to work with. More
by mzquita27
Employees Worked With
July 27, 2026
Awesome customer service. My appointment was set for 10:00am and I was all done by 11:00am My appointment was set for 10:00am and I was all done by 11:00am More
by JL
Employees Worked With
July 26, 2026
I have always taken my car to this dealership for all of my service needs and have always been completely satisfied. my service needs and have always been completely satisfied. More
by Punkin
Employees Worked With
