Hawk Subaru of Joliet

Great service and immediate attention! Always look forward to coming to hawk-great service,expertise and great sales people! I will be bringing my great subaru crosstreck to you guys all th Always look forward to coming to hawk-great service,expertise and great sales people! I will be bringing my great subaru crosstreck to you guys all the time! THANKS!! More

I am deaf. Everyone is so considerate and helpful. . my appointment was taken care of in a timely manner. Great service. I was happy to see the salesman who sold me my car there. He went out of his way hel appointment was taken care of in a timely manner. Great service. I was happy to see the salesman who sold me my car there. He went out of his way helping me before and after purchase. Keep up the good work.! More

New Vehicle WeOwe Service Appointment I arrived on time for my appointment. They had me sit in their waiting room for over 10 minutes as they got ready to check me in. Thought it was str I arrived on time for my appointment. They had me sit in their waiting room for over 10 minutes as they got ready to check me in. Thought it was strange since there was no one ahead of me. Actually, after sitting for too long, I finally got up and walked back to the service desk because I thought they had forgotten about me. It did seem to be the case, because the service advisor then immediately checked me in. Not a good start. Anyway, the rest of the service went well. They did a good job on installation of my We Owes. This is my second visit to this location's service department (once previously with my other vehicle). Both times they appeared sorta disorganized, possibly because they are new and getting their bugs out. Hopefully with time and experience, they'll improve. More

New Vehicle Experience We have bought two new Subaru's at this dealer's new location over the past several months. The sales advisor, Elizabeth N., sold us both vehicles. We have bought two new Subaru's at this dealer's new location over the past several months. The sales advisor, Elizabeth N., sold us both vehicles. We actually looked for her to buy the second vehicle. She made both experiences just about perfect with respect to helping us pick out and then purchase the new Subaru's. Elizabeth did all she could within her control to make the experiences fun, professional, and educational. Elizabeth was an excellent listener and responded extremely well to our various customer requests. I highly recommend her if one is looking to buy a new car there. BTW, both Rocco and Chris were also very helpful and appreciated. More

Leasing a Forrestor Very friendly, courteous, and knowledgeable staff. Elizabeth went over almost every bell and whistle of the Forrester Touring we leased. Thank you El Very friendly, courteous, and knowledgeable staff. Elizabeth went over almost every bell and whistle of the Forrester Touring we leased. Thank you Elizabeth and Dave. More

Easy to do business with, fair pricing From the moment I walked in and was greeted by Jessie, I felt comfortable explaining what car I had in mind and the option I wanted. Jessie never made From the moment I walked in and was greeted by Jessie, I felt comfortable explaining what car I had in mind and the option I wanted. Jessie never made me feel rushed or pressured, and listened to my questions and requirements. I especially appreciated being given time to think over my potential purchase and once I reached a decision to buy, the flexibility to delay picking up the car for a day or so. I believe I got a fair price and good financing. More

Excellent service! Always have a great experience with the service team. They are customer service focused. Easy to talk with and work with when we need a service appoin Always have a great experience with the service team. They are customer service focused. Easy to talk with and work with when we need a service appointment. I’ve ordered parts and the parts department is also great. The faculty is new and high tech. More

Smooth Process-No Hassle From the moment my husband and I walked into Subaru, and through to the end of our purchase as we were driving away, we never felt pressured. We were From the moment my husband and I walked into Subaru, and through to the end of our purchase as we were driving away, we never felt pressured. We were not asked for a down payment on a vehicle they did not have on their lot, but were able to locate and have available the following day. Vince was knowledgeable with the Outback and Chris was easy to work with when it came time for our trade-in. We will definitely be committed to this dealership in the future. More