Hawk Subaru of Joliet

Experience Hawk Subaru For Yourself Congratulations on your new facility. Very customer friendly and convenient. Justin went above and beyond to make me feel very welcome. Service was v Congratulations on your new facility. Very customer friendly and convenient. Justin went above and beyond to make me feel very welcome. Service was very timely and my experience was excellent. I would recommend Hawk Subaru to anyone who would like a great car buying and service experience. More

Quick and efficient service Arrived at the dealership for routine maintenance appointment and service was excellent. Greeted upon arrival with a friendly smile and service was c Arrived at the dealership for routine maintenance appointment and service was excellent. Greeted upon arrival with a friendly smile and service was completed in a timely manner. More

Great Service All the work done is fast and timely,got a loner so I could get done what I needed to ,The car was ready in 21/2 hours just like they said All the work done is fast and timely,got a loner so I could get done what I needed to ,The car was ready in 21/2 hours just like they said More

Purchase and followup This was my first time to purchase a vehicle on my own. Everyone was very helpful and did not make me feel uncomfortable. Mike explained the various This was my first time to purchase a vehicle on my own. Everyone was very helpful and did not make me feel uncomfortable. Mike explained the various features very clearly as did Shaun with the finance end and a few days later the followup with Brittany was very helpful. I would recommend your dealership to everyone not only for the superior vehicles but, most importantly to me, the excellent customer service you provide. More

Great experience I have been going all the way to Naperville (30 miles further than I need to) because of their awesome service. I stopped using Hawk Joliet because I I have been going all the way to Naperville (30 miles further than I need to) because of their awesome service. I stopped using Hawk Joliet because I hated the Mazda combination service department. I gave this new service department a try and was extremely pleased to find the Subaru reputation back in action there. Justin Kielma was friendly, professional and made it an all around positive experience. More

Awesome service! Justin Kielma is an excellent service adviser. He is able to listen to my concerns and asks questions to make sure he is understanding my issues clea Justin Kielma is an excellent service adviser. He is able to listen to my concerns and asks questions to make sure he is understanding my issues clearly. Justin is able to communicate the issues and how to resolve them with clairity. I had to have my windshield replaced and there was a problem with the connection with the washer fluid and windshield wiper. All was resolved with consideration to inconvenience me as little as possible. All of the employees in the service department are always very considerate! More

Oil change and radio connection to blue tooth I appreciated Justin Kielma's effort with connecting my car blue tooth to my phone. Although they ran into some challenges with my phone, they worked I appreciated Justin Kielma's effort with connecting my car blue tooth to my phone. Although they ran into some challenges with my phone, they worked on it until there was a solution. Special Thanks to Justin and the team! More

Amazing Experience! This was such a painless and effortless experience! Everyone including Chris and Tom were very friendly, accommodating, and handled everything for me. This was such a painless and effortless experience! Everyone including Chris and Tom were very friendly, accommodating, and handled everything for me. I 100% recommend! More

Friendly and nice people to deal with. Had a great sales person, no pressure tactics by anyone. I felt relaxed and comfortable during the process. Very good experience from the beginning to Had a great sales person, no pressure tactics by anyone. I felt relaxed and comfortable during the process. Very good experience from the beginning to the end. More

Great follow up! I love my new 2020 Outback purchased at Hawk and continue to feel the love as even after driving off the lot, Brittany reached out to make sure any qu I love my new 2020 Outback purchased at Hawk and continue to feel the love as even after driving off the lot, Brittany reached out to make sure any questions I have are answered and to invite me to stop in for a quick tutoring session on all of the cars great features and gadgets (and even a gift for taking the time). Thanks Brittany for making me feel valued! More