Hawk Subaru of Joliet

Love the New Facility It was my first time at the new facility on Route 59, and all of the staff made me feel very welcome, guiding me to where the car drop-off was. Justin It was my first time at the new facility on Route 59, and all of the staff made me feel very welcome, guiding me to where the car drop-off was. Justin, in sales, helped me understand which services my car needed for its first check-up — and afterward gave me details about the status of parts of the car like the tires. He also made sure that all factory recalls were taken care of. Justin made it a priority to communicate what the facility recommended to keep my car safe, and the thorough care of this staff puts my mind at ease when I’m driving. Thank you for being a top-notch group of professionals! More

30,000 check up Personnel was professional, courteous, explained all that was to b done to my car during this visit. Answered all my questions and if I have more ques Personnel was professional, courteous, explained all that was to b done to my car during this visit. Answered all my questions and if I have more questions later do not hesitate to seek out personnel, stating we r here to help. More

Aristotle Ybarra was a excellent salesman. Very honest and knowledgeable about the inventory of cars on the lot. The management was outstanding. Would definitely buy another car from Hawk Subaru. Thank yo and knowledgeable about the inventory of cars on the lot. The management was outstanding. Would definitely buy another car from Hawk Subaru. Thank you More

oil change/check up Justin greeted me and was very helpful and courteous - great experience, and brand new clean facility, with a nice area to wait while cars are being s Justin greeted me and was very helpful and courteous - great experience, and brand new clean facility, with a nice area to wait while cars are being serviced. More

Best service center! Went Hawk Subaru because the Naperville Subaru was too crowded. Our coil spring failed and could make an appointment in two days here (3 weeks for Nap Went Hawk Subaru because the Naperville Subaru was too crowded. Our coil spring failed and could make an appointment in two days here (3 weeks for Naperville). Definitely chose here. Worked with Justin and he's excellent! More

Oil change and tire repair I think I was the first service customer at the new facility.I was greeted by Hoot who was very friendly and curtious. The new facility is great, so c I think I was the first service customer at the new facility.I was greeted by Hoot who was very friendly and curtious. The new facility is great, so clean and spacious. The waiting room is so nice , great set up and great coffee a great place to wait while my service was being done More

Honest Salesman Aristotle Ybarra was very helpful and honest when we were deciding between 2 different cars. Seemed to know a lot about the brand and even put the Bea Aristotle Ybarra was very helpful and honest when we were deciding between 2 different cars. Seemed to know a lot about the brand and even put the Bears game on his phone for us to watch while we waited. Overall a good experience with him. More

A straight shooter We looked at a number of cars at different dealerships. Aristotle was by far the easiest salesman to work with. There was no pressure, just a sincere We looked at a number of cars at different dealerships. Aristotle was by far the easiest salesman to work with. There was no pressure, just a sincere desire to help us find the right car for us. Very pleasant and knew the details of the Subaru Forester very well. I will refer any of our friends to him when the issue comes up. Very satisfied with Aristotle. More

Treated with care I trust this facility completely. Its staff looks out for the needs of the customer. They are upfront about the costs of services and whether or not t I trust this facility completely. Its staff looks out for the needs of the customer. They are upfront about the costs of services and whether or not they recommend a service. In my case, my mileage indicated that I was bringing in my car earlier than needed. Instead of charging me anyway, they said that my car was in good shape and that I didn’t need to bring it in until later. More

Easy and friendly As a first time buyer I went in afraid from the experiences I had heard of. As soon as I walked in they were friendly and interested in what I was loo As a first time buyer I went in afraid from the experiences I had heard of. As soon as I walked in they were friendly and interested in what I was looking for instead of what I can afford. They were fun and friendly, and I felt as they were looking out for my best due to my Choices and being a first time buyer. Definitely recommend them! More