Hawk Subaru of Joliet

Very friendly efficient service! Sometimes the reason for a visit is one that you wished did not appear. Yet it's nice to be surprised by the wonderful service and sales employees. Sometimes the reason for a visit is one that you wished did not appear. Yet it's nice to be surprised by the wonderful service and sales employees. Justin was attentive in questioning me about the problems that had arisen and promised that the crew would examine each factor while conducting the regular service requested. The result was that the vehicle is back in great operational condition. Resetting everything did eliminate the electrical problems that had occurred. Happy! Yet it did not solve and determine the source of the problem: power drainage after electrical problems that had occurred two days prior. In the past it seemed that keeping the doors locked at each occasion that I have to stop and leave the vehicle does eliminate the electrical power drainage. Yet it still doesn't answer the question: why? You do have a nice setting for the service operations! The cost is high yet close to other service operations. In a discussion with your sales department I was happy to hear that electrical powered vehicles will probably come to the Mid-West in several years. Great! That fact seems to have been a delight to several of the volunteer employees who I work with. More

Great service team! Vince and Chris were great to work with throughout the whole car buying experience. They were very accommodating to help me find the Forester that I Vince and Chris were great to work with throughout the whole car buying experience. They were very accommodating to help me find the Forester that I wanted and to get it to the dealership in as little time as possible. Great service team! Thanks for all of your help. The new dealership / building is nice too! More

Great service What a beautiful new building, but more important, the service is exceptional! Was very impressed with how they keep you updated plus the rolls were What a beautiful new building, but more important, the service is exceptional! Was very impressed with how they keep you updated plus the rolls were delicious! More

My first Subaru buying experience was made easy by the staff at Hawk Subaru of Joliet. I will return in the future when I purchase my next Subaru! staff at Hawk Subaru of Joliet. I will return in the future when I purchase my next Subaru! More

Thanks to Tom Shawn and Chris...Excellent Service Team!! My Family and I had a Wonderful Car buying experience at Hawk Suburu yesterday. Want to personally Thank Tom , Shawn and Chris for their Excellent wor My Family and I had a Wonderful Car buying experience at Hawk Suburu yesterday. Want to personally Thank Tom , Shawn and Chris for their Excellent work in Warm and friendly Customer service. Making Our Car buying experience a Fun and Enjoyable one..Thank you guys are an Awesome Team and I will recommend your New Establishment to all my Family, friends and,Business Associates. Wonderful place to buy a Car or SUV !!! More

Great experience for first time buyer We can't Thank Tom, Chris and Shune enough for all your hard work in making our daughter's first car buying experience great! She drove off your lot w We can't Thank Tom, Chris and Shune enough for all your hard work in making our daughter's first car buying experience great! She drove off your lot with a big smile and still smiling today.... Thanks again, your new life long customers! More

Great experience I asked for a simple transaction my way and Hawk accommodated. I was able to purchase the vehicle over a few days and at my pace. Thank you. Great veh I asked for a simple transaction my way and Hawk accommodated. I was able to purchase the vehicle over a few days and at my pace. Thank you. Great vehicle and experience. More

Returning a lease, bought a car Really eye opening experience purchasing a car from a young car salesman. Aristotle was open, friendly and answered every question I asked without pr Really eye opening experience purchasing a car from a young car salesman. Aristotle was open, friendly and answered every question I asked without pressuring me to do anything. Very refreshing and unlike any of my previous car buying or leasing experiences. I highly recommend anyone looking at a Subaru to seek out Aristotle. You won’t regret it. More

It was faster than any other car purchase I have had. . I was shown the different colors and to my surprise I picked a color I have not chosen before. Mike showed me the operations of all the function of th I was shown the different colors and to my surprise I picked a color I have not chosen before. Mike showed me the operations of all the function of the car. He was very helpful in my selecting the car I decided to drive the 2020 legacy .I am very happy at the way it handles. It took bumps in driveways better than my last car. You could hardly feel the bumps More

no complains, car now good as new. It took a week to get the parts, but the repair was well done. I was given a loaner to provide we with a way to get around. It took a week to get the parts, but the repair was well done. I was given a loaner to provide we with a way to get around. More