Hawk Subaru of Joliet

This was the easiest most pleasant car buying experience we have ever had. Staff was honest and presented everything to us without all of the usual car dealership run around. Johnnie showed us the cars th we have ever had. Staff was honest and presented everything to us without all of the usual car dealership run around. Johnnie showed us the cars that were available in the category we were looking for and explained them. Rocco explained all of the pricing options and showed them to us on the computer as we went thru the process. None of the back and forth. Shaun was efficient and presented all the warranty options with a full explanation. Loved it! More

Customer service was excellent, Rennee and Luis helped me out with all my car needs. There is no other better subaru car service place than Hawk Subaru. out with all my car needs. There is no other better subaru car service place than Hawk Subaru. More

Best dealership that I have ever been to. Very easy to work with, they take the time to explain what needs to be done and they ensure your car is properly serviced. Staff is great especially Very easy to work with, they take the time to explain what needs to be done and they ensure your car is properly serviced. Staff is great especially Service Manager Kelvin Nunez and Service Advisor Luis Figueroa. They provide excellent customer service and genuinely care about their customers. I highly recommend this dealership and wouldn't go anywhere else! More

I felt the price of the oil change & Tire rotation was steep, $104. The service was good. steep, $104. The service was good. More

Renee was helpful and knowledgeable when it came to my Subaru’s maintenance. Once diagnosed I really liked the video from the maintenance shop, it was clear and easy to understand. I was given a loaner a Subaru’s maintenance. Once diagnosed I really liked the video from the maintenance shop, it was clear and easy to understand. I was given a loaner and had no issues during my time at Subaru. Thank you More

Johnnie had great customer service and was very helpful to make my first time purchasing a vehicle go seamless. Chris also made the process very quick and easy. They definitely go the extra mile for their to make my first time purchasing a vehicle go seamless. Chris also made the process very quick and easy. They definitely go the extra mile for their customers. More

Low pressure informative sales people. Michael answered all our questions and was very attentive to what I was looking for vs what he could sell me. Quite refreshing. Having bought several Michael answered all our questions and was very attentive to what I was looking for vs what he could sell me. Quite refreshing. Having bought several cars in my lifetime, this was the best overall experience by far. More

A week later went back to the dealer, and asked to talk the manager on shift, and he had no manners to talk to the customers, he’s far away to be polite as a manager suppose to be. the manager on shift, and he had no manners to talk to the customers, he’s far away to be polite as a manager suppose to be. More

Eveything was done well. but no car wash maybe because it was very cold outside. but no car wash maybe because it was very cold outside. More

Hawk Subaru service department is the best. They are amazing and take care you. I recommend everyone to go see them They are amazing and take care you. I recommend everyone to go see them More