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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,442 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,442 reviews

December 10, 2021

Both Jeffrey & Justin in the service department have been very helpful and accommodating whenever I had to bring my outback in for service. More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Justin
Dec 12, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Thanks for taking the time to leave us this information about your recent visit. Take care!

December 06, 2021

Very friendly.Great place to do business.Great staff Very friendly. Great place to do business. Great staff very knowledgeable and easy to talk to. More

by TPOPE63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
Dec 08, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

After losing all faith in dealerships, I called looking for prices on parts to do a repair myself. They were able to look me up and noticed I had an extended warranty. They were able to honor the warranty More

by jmiddleton17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 06, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Helpful courteous,clean, polite timely, knowing the info on the needs of the vehicle and what was needed on the repairs More

by JABAGAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the service manager
Dec 06, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2021

Very efficient, helpful, and friendly service department. My car was serviced without a hitch. The service rep reached out to a sales person to answer our tech questions, too. One issue, although minor, t More

by Waward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall names
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2021

Everything went well. It was a smooth buying process. I would recommend this dealership to others. More

by WAP50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Hentsch, Shaun Shore, Chris Tsaliangos
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Have a great day! Best wishes, Hawk Auto Subaru

Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

November 26, 2021

My customer service representative Luis was great.He My customer service representative Luis was great. He answered all of my questions and the service was preformed in a timely manner. More

by RWSHOGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 25, 2021

Tried to scam me and overcharge me on the buyout if my lease. The lease has a purchase amount in it an you tried to charge me an additional $6000 because it is so much more valuable now on the used car ma More

by GENTILI1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None listed
Dec 17, 2021 -

Hawk Subaru of Joliet responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact our Customer Care Manager, Daryl Woltman, at 815-741-6993.

November 24, 2021

Fast friendly courteous…dropped my car off night before and it was ready early next morning…thank you! More

by TANGO2217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your positive comments about Hawk Auto Subaru! We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Have a great day!

Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2021

Awesome customer service by Luis he did great at explaining everything to us. We really appreciated him More

by drt_dsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Nov 18, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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