Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,442 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
Contact Dealership
View Awards

2401 S. Il. Route 59

Plainfield, IL

60586

Directions

By Type

Showing 1,442 reviews

November 14, 2021

The staff was friendly and efficient. So far my Outback is running well. Thank you. More

by FOWLER_DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
Report | Print
Nov 17, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Auto Subaru! Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2021

Completed my warranty work in a timely matter. My part came in quickly and immediately installed. Very kind nd caring customer service. More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 13, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

Courteous, kind and caring. This is the best service department I have ever worked with since I started driving. More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
Report | Print
Nov 07, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Everyone I dealt with while buying my car was great! I look forward to being just as happy with the service department in the future. More

by AEGOODAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Josh Lewis
Report | Print
Nov 04, 2021 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! We look forward to your next visit! Take care!

October 30, 2021

The service department was outstanding. In & out without any issue. Able to bring my Ascent in without an appointment & received excellent service More

by Joe Lotarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
Report | Print
Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi Joe, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

Great service. Pleasant people to work with. Nice waiting area. We were in and out in a short time. More

by LinK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Report | Print
Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

.when i got home i inspected car after i had it interior / exterior detail . i notice the door frames ( including rear door) and under hood was not cleaned. I call Jeff Colbert and left message with person More

by JIMHOJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Colbert
Report | Print
Dec 17, 2021 -

Hawk Subaru of Joliet responded

Jimhoj, we're extremely disappointed to hear that you left Hawk Subaru unsatisfied. Please contact our service manager, Kelvin Nunez, at 815-725-3789.

October 20, 2021

We were treated very well! We loved the gift bag and it was great that we got 20% off the work! More

by CSTACY101
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you for choosing Hawk Subaru!

October 20, 2021

Very friendly, knowledgeable and quick turn around time on service.. Personnel made it easy to schedule service. More

by ISABELIMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chavós Cole -5 Stars
Report | Print
Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Hawk Subaru as your first choice for service!

October 20, 2021

Mechanics are horrible every time I have service done .have to bring the car back what I bring it in for. I am done going over there anymore More

by JMSKI63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department is an eight mechanic department is a one
Report | Print
Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We would like the opportunity to show you how much we appreciate your business. Please reach out to us at (815) 725-7110. We hope to hear from you.

1
...
65
66
67
...
145