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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,440 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,440 reviews

August 06, 2021

I have never had such a pleasant buying experience where I did not feel pressured. Extremely knowledgeable sales personnel. I felt they all worked as a team to assist you through the process. HIGHLY reco More

by TIPSY99999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore, Chris Tsaliangos
Aug 08, 2021 -

Hawk Subaru of Joliet responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 29, 2021

Best car sales. She is so patient, thorough and knows ins and outs of her trade. If you are thinking of leasing/financing a car then should definitely deal with Brittany. She is the best More

by Sagar Khosla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Dole
Aug 14, 2021 -

Hawk Subaru of Joliet responded

Hi Sagar, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

July 29, 2021

Awesome experience here! I love my car and I also love that I got a great deal. No haggling, no pushing, and I felt so comfortable during the whole process. I’ve bought cars before and was dreading this b More

by laurakleivo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos, Kayla Miller, Vince Miletta
Aug 14, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2021

I had multiple bad experiences with dealerships during the microchip shortage trying to rip me off on a new car, which is what led me to inquire about Subaru. I guess I should the k them because I am ver More

by NICK.COSTA29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Michael Widuch
Aug 14, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 27, 2021

Brian in service was very attentive and listened to everything I was asking for. He made my whole service enjoyable and I will be coming back. More

by michael.p.dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian J
Sep 21, 2021 -

Hawk Subaru of Joliet responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope to see you soon!

July 23, 2021

Buying a car is not always the most fun thing to do, but my experience at Hawk was the best I have ever had. They were extremely friendly, easy to talk to, and didn't try to get me to buy something I didn't More

by Dk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
Sep 21, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 22, 2021

Great service experience. It was nice and quiet. Plenty of seating. Clean. Free beverages. No pressure while wandering about looking at new outbacks while I waited on my oil change to be completed. More

by jt_davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 21, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 22, 2021

The service department was very easy to deal with and friendly. They answered all questions and concerns that I had. The car was completed when they said that it would be done. More

by JAYBELL72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 21, 2021 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2021

Brian was very good to work with and provided a good explanation of work needed and completed. Waiting area had the television too loud, but area was, otherwise, comfortable. More

by BARBARAJDETTMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 19, 2021 -

Hawk Subaru of Joliet responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brian here at Hawk Subaru! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 16, 2021

Bad service, don’t fix the problem, I call back to many times and never call me back for make another appointment, for sure I not happy More

by OIRS830409
Customer Service
Recommend Dealer
No
Employees Worked With
Martin Aguilar, Martin Aguilar
Aug 30, 2021 -

Hawk Subaru of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would really like to speak with you more regarding this matter. Please call me at 815-741-6993. Daryl Woltman Customer Care Manager 815-741-6993

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