Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Subaru of Joliet
Plainfield, IL
1,440 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,440 reviews
July 16, 2021
As usual, Jeff was very professional and went above and beyond. He is outstanding! I am looking forward to see. The 2022 Outback Wilderness! Thank you beyond. He is outstanding! I am looking forward to see. The 2022 Outback Wilderness! Thank you More
by DAVID.BRADEN
Verified CustomerEmployees Worked With
Rocco Massarelli
July 14, 2021
The service department at Hawk Subaru is fantastic. Brian took great of me. Jeff was also there and he took great care of me during my last appointment. This is the best dealership I have worked with for not took great of me. Jeff was also there and he took great care of me during my last appointment. This is the best dealership I have worked with for not only purchasing a vehicle, but also the service department. I would highly recommend Hawk Subaru for all your car needs. More
by toyotanomore
Employees Worked With
Rocco Massarelli, Michael Widuch, Shaun Shore, Chris Tsaliangos, Brittany Dole
July 13, 2021
Amazing performance of customer service and customer satisfaction. The sales men and manager as well as the finance people gave me excellent information as well as giving their best performance to answe satisfaction. The sales men and manager as well as the finance people gave me excellent information as well as giving their best performance to answer any questions and worked well with my situation. More
by ANDREWTHAVONE
Employees Worked With
Shaun Shore, Chris Tsaliangos, Vince Miletta
July 08, 2021
Justin K. was extremely professional and very helpful. I would recommend working with him when you get service at Hawk Subaru.I have worked with him many times in the past and I am always satisfied with his would recommend working with him when you get service at Hawk Subaru.I have worked with him many times in the past and I am always satisfied with his service. More
by Gv999
Employees Worked With
Justin k.
July 07, 2021
Very friendly, very professional, but… Car wash was Very friendly, very professional, but… Car wash was worthless, bugs and flies still stuck to my headlamps. Car not vacuumed. They forgot to r Very friendly, very professional, but… Car wash was worthless, bugs and flies still stuck to my headlamps. Car not vacuumed. They forgot to reset my maintenance schedule in the cars computer so the alerts continued until I found how to do it in the manual. This was my first oil change after purchasing a car from the dealership. They said they would “throw in the first oil change”. They did - but still had to pay an additional $20 for tire rotation. Why wouldn’t they include that too? I’m sure they made way more than $20 in profit. More
by Bill
Employees Worked With
No idea
July 05, 2021
Overall a great experience. Everyone was friendly and professional. I would recommend the dealership to family and friends. If you’re looking for a new vehicle then Subaru is the way to go. professional. I would recommend the dealership to family and friends. If you’re looking for a new vehicle then Subaru is the way to go. More
by REAGAN_FLAVIN
Employees Worked With
Rocco Massarelli, Shaun Shore
July 03, 2021
Always friendly and willing to help. I couldn’t ask for a better place to take my car fir service. Pleasant waiting area - coffee and water available. better place to take my car fir service. Pleasant waiting area - coffee and water available. More
by ROSE0DAVE
Employees Worked With
Shaun Shore, Vince Miletta
