Hawk Subaru of Joliet

My first experience bringing my car in for service was exceptional. Was not expecting the first-class experience I received. Hawk is an awesome place to purchase a vehicle and to have it serviced! Friendl exceptional. Was not expecting the first-class experience I received. Hawk is an awesome place to purchase a vehicle and to have it serviced! Friendly staff that go above and beyond. More

I bought my Crosstrek from this dealer and they have always given me great service. always given me great service. More

The dealership was the best I’ve ever been to. Josh Lewis (sales), Rocco and Chris were extremely knowledgeable and friendly (sales), Rocco and Chris were extremely knowledgeable and friendly More

Trouble free service appt. Brian is a great service advisor. advisor. More

Professional service and a great team of employees took care of us in a friendly and attentive matter. care of us in a friendly and attentive matter. More

It is such a pleasure to work with the people at Hawk Subaru of Joliet. They are so pleasant and there is no pressure. I worked with Josh and Rocco and ended up with a wonderful Forester at a good price. Subaru of Joliet. They are so pleasant and there is no pressure. I worked with Josh and Rocco and ended up with a wonderful Forester at a good price. I had an appointment for later that afternoon and they were able to get me out of the showroom with my new car in 1 and 1/2 hours. Josh explained all of the accessories so that I could understand it and encouraged me to come back in for any reason. This was my second car lease with Hawk Subaru and both experiences were exceptionally pleasant and hassle-free. I will be back again for my next car. More

My Impreza was in for the Starlink update and the coil recall. The service person was very friendly and explained everything well. The service was completed and I am very happy with what I took it in for. recall. The service person was very friendly and explained everything well. The service was completed and I am very happy with what I took it in for. My problem is the free $49 dollar value service they say they provide. In the past I received the checklist of what they checked. This time I did not receive the $49 free check list. I know I had a slow leak in one of my tires. It was at 29 psi and should be 32 psi (rear tire). I thought it would have been checked and filled. It was not, therefore I believe nothing was checked on the $49 free value list. I didn't care that it wasn't checked, but don't put that on the service ticket. I went home and filled the tire and a couple of days later I pulled the tire off the vehicle to find a nail in the tire so I patched it. All I expected from them was to make sure the pressure washer correct. More

Great, fast, and reliable service from the service team! Will always look to return for the outstanding service. Will always look to return for the outstanding service. More

Scheduled appointment and at time of scheduling asked if I needed to schedule time with constant to ask about learning about my new Legacy. The girl who made appointment told me no. When I went no one was t I needed to schedule time with constant to ask about learning about my new Legacy. The girl who made appointment told me no. When I went no one was there to help me with this. More

Great service dept - honest, conscientious people and quality, efficient work. Have had a good experience in the 1 year I've been taking our Subaru there. This is not always the case at dealerships, and quality, efficient work. Have had a good experience in the 1 year I've been taking our Subaru there. This is not always the case at dealerships, and definitely not the case at our previous Subaru dealership! More