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Hawk Subaru of Joliet

Plainfield, IL

4.8
1,314 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,314 reviews

October 30, 2020

it was very great we were greated write away. michael was there and told us about the car. im very happy with my car thank you More

by SRBIELFELDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2020

2015 Subaru Legacy was brought in for an oil change and routine maintenance. I also spoke to the staff (Jeff Colbert) about a recent letter we received about a recall from Subaru for our vehicle pertaining More

by GROJO0823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

Nov 08, 2020 -

GROJO0823 responded

Not the response I expected. What about the recall? Why wasn't the work completed? The other work that was done was fine.

October 28, 2020

The service was amazing!!! I was stomped on finding my perfect ideal family vehicle at first. Until Kayla jumped in and made all my worries go away!!! She found our perfect family car and more! The proces More

by Julie Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Hawk Subaru of Joliet responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

October 28, 2020

It was the best experience I’ve ever had purchasing a car. Vince and Shaun where beyond helpful. I would highly recommend Hawk Subaru. Thank You! More

by DONVAN426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

October 28, 2020

By far, the best experience that I've had while purchasing a car. Kayla greeted me as soon as I entered the dealership and set the tone for a wonderful experience. She was easy to work with. I w More

by Mzleroi1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

October 26, 2020

Great service ! Looked over our Outback and suggested the service needed. They gave me a loaner vehicle while service was done on vehicle. Agin Great Service !!! More

by JOHNSKURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Johnskure, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

October 23, 2020

Purchased my Outback in 2014, have always had great experience with Service Dept! Prompt, courteous, efficient as always! Very happy with the service at Hawk Subaru! More

by SUSIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Susien, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

October 22, 2020

The process to buy my car was better than expected since I have not dealt with a car dealership in a number of years. I've been into the service department a few times (sometimes because I was confused abo More

by CYCLE_LOU41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Cycle_lou41, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hawk Subaru as your first choice for service!

October 22, 2020

Had a great experience at Hawk Subaru of Joliet compared to the Subaru dealerships in Orland Park and Countryside. The people at Hawk were attentive and caring, We ended up with a great dea. Love them. More

by LinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Hentsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Thanks for the positive star rating, Link! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

October 21, 2020

Was great overall experience. Friendly yet professional. Salesman (Dave Olsen) listened and guided us to the vehicle that worked best. Informed us of addition services and packages available for the new car More

by JSERGE208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olsen, Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Jserge208, thank you for your high star rating. We're happy to see that your experience with Dave was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 03, 2020 -

Hawk Subaru of Joliet responded

Jserge208, thank you for your high star rating. We're happy to see that your experience with Dave was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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