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Hawk Subaru of Joliet
Plainfield, IL
1,440 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,440 reviews
April 26, 2021
I knew what I wanted based on Internet research and I was prepared to buy! Our sales representative, Joshua Lewis, was the best prepared of anyone in over 50 years of sitting in dealerships. We were introduc prepared to buy! Our sales representative, Joshua Lewis, was the best prepared of anyone in over 50 years of sitting in dealerships. We were introduced to the Manager and the financial guru. Later in the week, we came in for a free Simonize treatment and those employees were equally knowledgable. Everyone was friendly and helpful! More
by JAN GILLIGAN
Verified CustomerEmployees Worked With
Shaun Shore
April 26, 2021
Charged extra for Subaru Certified Rating other dealers include in the price of the car. Other than that I was really happy with Kayla’s help. include in the price of the car. Other than that I was really happy with Kayla’s help. More
by DANIELANIMAL
Employees Worked With
Rocco Massarelli, Shaun Shore, Kayla Miller
April 23, 2021
Our experience was stellar. We had studied the pro's and con's of what we did and didn't want in a new car. Joshua Lewis met us at the door and was patient with us - we learned a LOT on our test drive since con's of what we did and didn't want in a new car. Joshua Lewis met us at the door and was patient with us - we learned a LOT on our test drive since it was a very different driving experience. Everyone we dealt with were knowledgeable. More
by JAN GILLIGAN
Employees Worked With
Rocco Massarelli
April 18, 2021
I was shopping for a vehicle for my mother. Hawk was able to get me 1 trim level higher on a 2021 Outback saving her $160 monthly based on a quote from another dealership. able to get me 1 trim level higher on a 2021 Outback saving her $160 monthly based on a quote from another dealership. More
by Trailblazer
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
April 16, 2021
I am always treated so nice, and the young man went out of his way to set up my maps for me! And took his time to show me how to set it up:) of his way to set up my maps for me! And took his time to show me how to set it up:) More
by CKAWA78
Employees Worked With
Not sure of guy’s name
April 15, 2021
This is the second car that I bought from this dealership. The sales people are very friendly and not pushy. Kayla is very knowledgeable about the cars and answered all my questions very patiently dealership. The sales people are very friendly and not pushy. Kayla is very knowledgeable about the cars and answered all my questions very patiently. I would highly recommend this dealership More
by RWANDERER
Employees Worked With
Shaun Shore, Kayla Miller
April 14, 2021
Worked with Jeff to resolve a delayed service issue from the manufacturer. Jeff was very helpful and everything is working as it should now. I would return for service if necessary. the manufacturer. Jeff was very helpful and everything is working as it should now. I would return for service if necessary. More
by RW_BODACH
Employees Worked With
Jeff
April 13, 2021
Everyone in service was professional and quick. Unfortunately I could overheard the people in the sales area making fun of a delivery driver who needed help finding his way. Not cool. But again, t Unfortunately I could overheard the people in the sales area making fun of a delivery driver who needed help finding his way. Not cool. But again, the service was great! More
by VAKELLER
Employees Worked With
na
April 13, 2021
I was greeted warmly by Jessie, a sales representative. There was no pressure and she allowed me to come back on a non-rainy date to test drive. My purchase went smoothly and Jessie and Brittany have been There was no pressure and she allowed me to come back on a non-rainy date to test drive. My purchase went smoothly and Jessie and Brittany have been wonderful with helping me understand all the bells and whistles on my car. Great experience! More
by CSOVIAK
Employees Worked With
Jessie Hentsch, Chris Tsaliangos, Brittany Dole
April 06, 2021
The customer service team along with the service department were very friendly and courteous. They estimated repair time and were accurate with their estimate making it easy for personal scheduling department were very friendly and courteous. They estimated repair time and were accurate with their estimate making it easy for personal scheduling. More
by mianno1753
Employees Worked With
I wish I could remember the young mans name who greeted me. He is remarkable!!
