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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,446 reviews

March 31, 2021

Very helpful and friendly. Fair pricing and went out of their way to help us with our purchase of a new Subaru. Thanks to everyone one at Hawk Subaru More

by JHL007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Shaun Shore, Chris Tsaliangos, Vince Miletta
Apr 01, 2021 -

Hawk Subaru of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

March 30, 2021

Very happy with our leasing experience (our second Forester leased!) at Hawk Subaru. After having a slow leak on a tire we took it in to find out there was a nail embedded in the tire. Very happy to More

by PEGNER6412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department, didn't get their names. Lady at the first desk, man at the desk in the middle.
Mar 31, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2021

Sales person Chad, finance man Kris and Ms.Dodd we’re outstanding. I would always recommend Hawk. Outstanding group of people I will always recommend this dealership More

by BIGMIKE888888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
Mar 31, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2021

Once again they were awesome. He was helpful being handicap, he was such a gentleman. I would give Jeff 6 star if I could. I noticed the new sticker for next oil change was missing and he said no prob More

by KHDJAZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Mar 26, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2021

Thank you Kayla for your help in making car buying smooth. You patiently explained all the features and even helped my wife with the settings. Thank you and good luck. More

by Preetamn
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
Mar 25, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kayla here at Hawk Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 24, 2021

Just not pleased with not being able to talk to someone about the car and all the safety features. Have to make an appointment which is difficult for us. When we are able in the mornings the individual do More

by JPBUJAK
Recommend Dealer
Yes
Employees Worked With
Jessie Hentsch, Shaun Shore
Mar 25, 2021 -

Hawk Subaru of Joliet responded

Hi there, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (815) 725-7110 and we will do our best to make this better. We hope to hear from you soon.

March 24, 2021

THANK YOU KAYLA!!! Buying my new Forester was an informative and pleasurable experience. Everything was as previously discussed on the phone. There were no surprises. It was an outstanding experienc More

by Straubmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Campanotto 5 stars, Rocco Massarelli, Shaun Shore, Chris Tsaliangos, Kayla Miller, Brittany Dole
Mar 25, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2021

Positives: Very quick oil change. Negatives: There was no new service reminder sticker placed on windshield. Was a little concerned with the number of employees sitting around without masks on. More

by mtbdibble
Recommend Dealer
No
Employees Worked With
Don’t know service employee name
Apr 14, 2021 -

Hawk Subaru of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance.

March 18, 2021

Justin Kielma was very helpful and responded quickly when my Outback needed the 90k service. He informed me that I only needed to have some of the service performed because my vehicle already had the other r More

by ERIKGOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin kielma
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hello, thanks for your praise and kind comments about Justin! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2021

Always friendly and willing to go the extra mile to give great customer service. Their waiting area was clean and spacious. They also supplied bottled water. More

by CATJURISIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day!

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