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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,440 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,440 reviews

March 24, 2021

THANK YOU KAYLA!!! Buying my new Forester was an informative and pleasurable experience. Everything was as previously discussed on the phone. There were no surprises. It was an outstanding experienc More

by Straubmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Campanotto 5 stars, Rocco Massarelli, Shaun Shore, Chris Tsaliangos, Kayla Miller, Brittany Dole
Mar 25, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2021

Positives: Very quick oil change. Negatives: There was no new service reminder sticker placed on windshield. Was a little concerned with the number of employees sitting around without masks on. More

by mtbdibble
Recommend Dealer
No
Employees Worked With
Don’t know service employee name
Apr 14, 2021 -

Hawk Subaru of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance.

March 18, 2021

Justin Kielma was very helpful and responded quickly when my Outback needed the 90k service. He informed me that I only needed to have some of the service performed because my vehicle already had the other r More

by ERIKGOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin kielma
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hello, thanks for your praise and kind comments about Justin! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2021

Always friendly and willing to go the extra mile to give great customer service. Their waiting area was clean and spacious. They also supplied bottled water. More

by CATJURISIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day!

March 17, 2021

All the staff that helped us out was wonderful. Thank you all for all the help you gave us. You went over things for us very well. More

by EVELYN_PUETT
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Hawk Subaru of Joliet responded

Evelyn, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!

March 12, 2021

Great place, great experience. Been taking our care there since it was new. Always treated fairly and they give us great service. I trust them with our vehicle. Thank you! More

by AVBRUSICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and jeff
Mar 16, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2021

Justin in the service department was really professional and super friendly. He answered my questions and was very helpful. The service was quick and easy. A great first experience with the department. Than More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, service department
Mar 11, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2021

Service and safety were excellent. Glad to have had recall A/C repaired without making another appointment. Assistant service manager was very pleasant and knowledgeable. More

by JEANKASPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked the assistant manager in the service department
Mar 11, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2021

Very knowledgeable and friendly sales staff. We test drove two different vehicles and had all our questions answered. Elizabeth explained the technology in the new vehicle and that was a great help as More

by PULLFINDER
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Mar 09, 2021 -

Hawk Subaru of Joliet responded

Hi Pullfinder, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 08, 2021

this was my first Time in subaru, and that was amazing services with kyla. and i love my Suburu car ⭐️⭐️⭐️⭐️⭐️ my family is very happy with this car More

by DARKGARCIA1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont rwmember the name of the perosn who work with me beside kyla he was so amazing to explain everythig to me , Kayla Miller
Mar 09, 2021 -

Hawk Subaru of Joliet responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Darkgarcia1976. Thank you and we hope to see you again!

Mar 28, 2021 -

DARKGARCIA1976 responded

Yes we will see you again my father wants to purchase a car too and am going to take him to Subaru of Joliet

Jul 16, 2021 -

DARKGARCIA1976 responded

This dealer is a great place

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