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Hawk Subaru of Joliet
Plainfield, IL
1,440 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,440 reviews
March 03, 2021
Justin was very friendly, up front and accommodating. It makes a lot of difference when dealing with customers and giving a positive feedback. Highly recommended. makes a lot of difference when dealing with customers and giving a positive feedback. Highly recommended. More
by BENTBL
Verified CustomerEmployees Worked With
Justin Kielma
March 01, 2021
Everyone was helpful especially Jessie great service I was glad that it didn’t take all day to get my new car . Thanks again everyone was glad that it didn’t take all day to get my new car . Thanks again everyone More
by LAMBERTCTERRY
Employees Worked With
Jessie Hentsch, Shaun Shore
February 28, 2021
Staff listened well, showed me options, shared the reasons - spent a lot of time with new features. Liz followed up with me later to ensure I understood the newer technology (I upgraded an 11 year old reasons - spent a lot of time with new features. Liz followed up with me later to ensure I understood the newer technology (I upgraded an 11 year old car). More
by KATESHAFER
February 26, 2021
Staff was pleasant and my car was ready quickly. I only have one issue. Hawk Subaru sends me coupons for MY SUBARU for a $64.95 synthetic oil change. When I go to pay my bill, I’m told that the coupon is have one issue. Hawk Subaru sends me coupons for MY SUBARU for a $64.95 synthetic oil change. When I go to pay my bill, I’m told that the coupon is for 5 quarts of oil and my Outback takes almost 6 quarts of oil. If the dealer is sending me coupons and they know what vehicle I have, why don’t they send me appropriate coupons for my vehicle??? It ended up being $5 more plus tax. It’s the principle of the thing. More
by CFREMAREK
Employees Worked With
K Nunez
February 25, 2021
Jusyin Kielma in the service dept. did a good job about explaining why service at milestone intervals is important. . He also honored a coupon thst was a little past the use by date. explaining why service at milestone intervals is important. . He also honored a coupon thst was a little past the use by date. More
by LJB60950
Employees Worked With
Justin Kielma
February 18, 2021
Service staff were great at explaining the purpose of the recall and what was work was done to rectify the issue. Very professional and courteous. recall and what was work was done to rectify the issue. Very professional and courteous. More
by DRGUN07
Employees Worked With
Michael Widuch
February 17, 2021
They performed the maintenance in the quoted time with the cost being less than the quote. The only annoyance I have is with this survey having a minimum word count. the cost being less than the quote. The only annoyance I have is with this survey having a minimum word count. More
by EMAC
Employees Worked With
Justin Kielma
February 16, 2021
After several weeks of searching we found a used Outback which we were interested in. After the initial test drive and some follow up questions we looked at something new and Kayla and Chris were friendly a which we were interested in. After the initial test drive and some follow up questions we looked at something new and Kayla and Chris were friendly and helpful throughout the whole buying process. They helped us get into a car that best suited our needs. More
by Schroadeo
Employees Worked With
Chris Tsaliangos, Kayla Miller
February 15, 2021
Great experience. Very helpful during buying process. Knowledgeable about the models of their products. We have bought from Hawk Subaru before. They people feel like family. Knowledgeable about the models of their products. We have bought from Hawk Subaru before. They people feel like family. More
by HARLEYFOLK
Employees Worked With
Chad smeets, Shaun Shore, Chris Tsaliangos, Brittany Dole
