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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,439 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,439 reviews

January 06, 2021

People I dealt with were friendly and easy to work with. For an oil change and tire rotation, I feel waiting an hour and a half is excessive. More

by Nrcteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
Jan 11, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you have a great day.

January 06, 2021

The people we dealt with were pleasant. We never got a bottom line price from Rocco on the car we decided on, and he told us it would be approx. $1500 less than another car, and it was only about $900 les More

by Mary Neitzel
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Jessie Hentsch
Jan 11, 2021 -

Hawk Subaru of Joliet responded

Hello Mary, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

January 01, 2021

Kayla and Rocco were super easy to work with and made our day very easy. We feel much better with a new Subaru moving into the Illinois winter. All our questions have been answered quickly. More

by Docdick9120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
Jan 05, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2021

Great service! They kept at it with my Cross trek till they solved the problem. Gave me a loner so I could get to work with no problem. More

by kasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert and Kelvin Nunez
Jan 05, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

Great customer service. Meet me in the bay explained what they were going to do offered an update on the electronics that was coming out More

by TSPROULE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people
Jan 01, 2021 -

Hawk Subaru of Joliet responded

Hi Tsproule, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 25, 2020

Very pleased with our experience! Jerry was knowledgeable and efficient! This is the second car I’ve bought from him and-can I just say he’s aging like a fiiiiiiinnnne wine 🍷 More

by mbws77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
Dec 29, 2020 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Dec 29, 2020 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2020

We're enjoying our 2021 Subaru. We've owned 3 prior Subarus. The Service on the prior cars was excellent. The sales staff is friendly, knowledgeable, and helpful with any concerns. More

by Subaru 10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Tom Saieg
Dec 28, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2020

Excellent service. They took great care of me, took the time to make sure I knew all the ins and out of the vehicle. I love mt new Subaru More

by MEGAN F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Vince Miletta
Dec 25, 2020 -

Hawk Subaru of Joliet responded

Megan, we are very happy we could provide you with a positive experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 21, 2020

Excellent and efficient customer service all the way through scheduling until the end of my routine service visit. Will be returning for any future needs. Very comfortable waiting area as well. More

by SRUETTIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 28, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

December 12, 2020

Mike Widuch was great to work with; responsive, fair & knowledgeable. He made it easy to do business by bringing the Outback to our home. Thanks Hawk and thanks Mike! More

by JOE STANFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore
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