Hawk Subaru of Joliet

The service department was more than courteous during my service visit. I haven’t been disappointed with Hawk Subaru yet. I’ve had my forester sport for over a year and I’ve had nothing but the best service service visit. I haven’t been disappointed with Hawk Subaru yet. I’ve had my forester sport for over a year and I’ve had nothing but the best service. Thank you Hawk!! Jim Montgomery Il. More

This was a very pleasant and easy process during these difficult times. I love my new Legacy! Thanks to everyone - all were very friendly & helpful. difficult times. I love my new Legacy! Thanks to everyone - all were very friendly & helpful. More

Elizabeth was very helpful. On our first visit we test drove three different vehicles. On our second visit she walked us through all of the car’s features. The business manager processed our paperwork qui drove three different vehicles. On our second visit she walked us through all of the car’s features. The business manager processed our paperwork quickly and efficiently. It was a great car buying experience. More

The sales process was quick and easy. Ryan explained all the features and advised which trim level would best suit the features we wanted. When we worked on a price, there were none of those "Let me ask my the features and advised which trim level would best suit the features we wanted. When we worked on a price, there were none of those "Let me ask my manager" games. More

Jeff is the absolute best. He explains everything thoroughly and honestly. He's always willing to go beyond what is expected and I leave knowing that my vehicle was well taken care of. thoroughly and honestly. He's always willing to go beyond what is expected and I leave knowing that my vehicle was well taken care of. More

Love both the sales and service departments. Friendly and efficient. Kayla Miller is the best. I have recommended Hawk Subaru to several friends. Best dealership I have ever known. efficient. Kayla Miller is the best. I have recommended Hawk Subaru to several friends. Best dealership I have ever known. More

I purchased my 2021 Subaru Ascent about three weeks ago. It took me a long time of surfing the web to narrow down my choice to the Subaru. Now I am getting used to all the new safety features and the vehic It took me a long time of surfing the web to narrow down my choice to the Subaru. Now I am getting used to all the new safety features and the vehicle handles very smoothly. The purchase went very smoothly. I left some personal items inside my trade in and they were very responsive in returning the items to me. More

I was pleased with working with my sales rep Michael. He was very knowledgeable and took the time out to explain the vehicles features. Rest of the purchasing experience went very smooth and was very profes was very knowledgeable and took the time out to explain the vehicles features. Rest of the purchasing experience went very smooth and was very professional and competent. More

Service was fine. I went in for a recall on my 2018 Forester, only took an hour. Friendly service from Jeff. I had called about two week prior to coming in to inquire how long the service would take. Forester, only took an hour. Friendly service from Jeff. I had called about two week prior to coming in to inquire how long the service would take. The person I talked to could not get in touch with the mechanics that would do the work and took my number and told me they would call me with an answer.....that never happened so I just made an appointment. More

It was a good experience. I was disappointed to see another service tech dismiss another customer 3x without giving her any information. He just kept repeating himself. It came across as condescending another service tech dismiss another customer 3x without giving her any information. He just kept repeating himself. It came across as condescending. Fortunately a different service tech answered her questions and had honest answers for her. More