Hawk Subaru of Joliet

This was the best experience I have ever gotten at a dealership.. I called Kayla on Friday 7/3 and told her exactly what I wanted the Subaru Legacy Sport and she had it delivered the next day. I took dealership.. I called Kayla on Friday 7/3 and told her exactly what I wanted the Subaru Legacy Sport and she had it delivered the next day. I took the car home with me on the 4th of July.. dealing with the finance department was easy. I would recommend them to everyone I know....very professional and a very clean facility.. More

Great Experience Look when schedule time with a dealership, you should not only look to use your time wisely, but as well, the time of those you deal with. Tom Saieg a Look when schedule time with a dealership, you should not only look to use your time wisely, but as well, the time of those you deal with. Tom Saieg and I got down to the basics, what I thought I could afford comfortably, and which kind of vehicle would best suit my needs. The procedure was cordial, timely and productive. Further any questionable items (trade in value, prep concerns, etc) were accommodated to our mutual satisfaction by Chris Tsaliangos so we had a handshake "deal". I came in very short while later to have Shaun present a very reasonable extended warranty.and draft the final all inclusive paperwork. Overall, this was the most cordial and rewarding car buying experience I've had. And as a senior citizen, I've been thru the process quite a few times More

I was really fortunate to have had Dave Olsen as my product specialist. I felt comfortable and no pressure. I’m happy with the extremely fair deal on my new Subaru Outback. Chris Tsaliangos was great! product specialist. I felt comfortable and no pressure. I’m happy with the extremely fair deal on my new Subaru Outback. Chris Tsaliangos was great! I’ll return again. More

Stop turning off my auto headlights Not sure why but my lights are always turned off after service. I usually figure this out when another driver flashes their lights at me. Obviously Not sure why but my lights are always turned off after service. I usually figure this out when another driver flashes their lights at me. Obviously this could be potentially dangerous and I know I'm ultimately responsible but it not something I think about daily because they automatically turn on for me when on auto. I can't think of a single reason why the dealership would need to turn them off. If for some reason the dealership does need to turn off my lights, please add it to your checklist to turn them back on when you are done. Other than that pet peeve, they do a great job. More

Very happy with Hawk Subaru dealership. They have great service and the employees are always willing to go the extra mile to make their customers happy service and the employees are always willing to go the extra mile to make their customers happy More

to high tech for me Very good but I need help Im not high tech and this is a high tech machine maybe a class for new subaru car owners Very good but I need help Im not high tech and this is a high tech machine maybe a class for new subaru car owners More

Absolutely love this dealership! Another stress free car buying experience for our daughter's first!! Kayla and Chris are the best❤. Highly recommend them if you're looking for a new or used car. buying experience for our daughter's first!! Kayla and Chris are the best❤. Highly recommend them if you're looking for a new or used car. More

Excellent customer service. Whole process of purchasing vehicle was very smooth, friendly and well oriented. Tom was very kind to answer our all questions and address concerns Whole process of purchasing vehicle was very smooth, friendly and well oriented. Tom was very kind to answer our all questions and address concerns patiently. Since I drove all the way from Woodridge to look at the inventory of Forester Limited and Touring and ended up buying the vehicle, clearly indicates that I am very satisfied with the dealership. More

First Time Subaru Purchase Our experience was great at Hawk Subaru. Mike was our sales person. He spent alot of time showing us the features of the car. Much appreciated! The Our experience was great at Hawk Subaru. Mike was our sales person. He spent alot of time showing us the features of the car. Much appreciated! The last thing we wanted was to haggle about a price. We worked with Chris, WE did not have to do that! I felt that he really wanted to help us get into a car on our budget. Thank you!! More